Director - Software Process Excellence

Join Our Innovative Team at Software Technology Solutions (STS)

Are you ready to be part of a groundbreaking team that is transforming healthcare through cutting-edge technology? Software Technology Solutions (STS) is BD's global software innovation engine, driving smart connectivity and data-driven insights across devices. Our mission is to make a tangible difference in patients' lives with world-class technology capabilities.

Why STS?

Pioneering Projects: Be at the forefront of innovation as we build BD's first enterprise cloud connectivity and data platform, laying the foundation for our smart connected care vision.

Work with Cutting-Edge Technologies: Leverage state-of-the-art tools to build innovative solutions using AWS, Go, React, and Python. You'll get hands-on experience with modern tools and frameworks while solving real-world challenges at scale.

Central Innovation Team: Be part of a central software team where your ideas can quickly transform into impactful solutions. Enjoy a dynamic and agile environment with cross-functional collaboration, making a broad, visible impact throughout the organization.

Passion for Impact: Join a team that is passionate about improving patient care and customer experience through innovative software development and efficient delivery.

Supportive Leadership: Our servant leaders are dedicated to your growth. Receive continuous feedback, recognition, and empowerment to bring your authentic self to work every day.

Flexibility & Balance: We understand the importance of work-life balance. Enjoy the flexibility to manage your work and personal responsibilities effectively.

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Armed with a growth mindset and a desire to want to do more, learn more, impact more, you are in a great position to join STS to help BD advance the world of health in ways you may never have imagined in your career.

We are seeking a dynamic and experienced Director, Software Process Excellence to lead the strategic and operational aspects of our software development processes for Quality Management System (QMS) and regulatory compliance. This individual will ensure our software products meet all applicable regulatory, safety, and performance standards while fostering a culture of continuous quality improvement. As a key member of BD's Software Technology Solutions Division (STS) leadership team, you will play a critical role in shaping and implementing our Software Development Lifecycle (SDLC) process across the enterprise. Your expertise in developing and maintaining agile software development methodologies, ensuring regulatory compliance, and driving process excellence will be essential in delivering high-quality SaaS and multi-tenant cloud solutions that meet the needs of our customers in the highly regulated healthcare IT landscape. This is a critical leadership role in a fast-growing, innovation-driven team focused on delivering transformative healthcare solutions through software.

Job Responsibilities:

• Cross-Functional Collaboration: Collaborate with cross-functional teams (Engineering, Product Management, Product Security, Legal, Regulatory, Quality Assurance) to embed quality and regulatory requirements into the product development lifecycle (SDLC) from concept through post-market. Provide strong partnership and collaboration across Business Units.

• Develop and Maintain SDLC: Develop and maintain a comprehensive SDLC process that aligns with BD's strategic goals and regulatory requirements, enabling the release of SaaS, multi-tenant, cloud-based products on a frequent and continual basis.

• QMS Continuous Improvement: Lead and continuously improve the Quality Management System (QMS) processes in STS in compliance with relevant standards (e.g., ISO) and applicable software standards.

• Regulatory Guidance and Frameworks: Closely work with Regulatory Affairs team to define and own the development of industry-specific regulatory guidance and frameworks for software development in a healthcare IT environment.

• Audit Oversight: Oversee all internal and external audits, ensuring audit readiness and full traceability of documentation and actions.

• Compliance and Tools: Ensure compliance with regulatory requirements, industry standards, and BD's quality management system. Evaluate and implement tools and automation to streamline quality and regulatory processes.

• Training and Development: Lead training, coaching, and development of the QA/RA team and the STS teams to support a proactive, risk-based approach to QA and RA.

• Subject Matter Expert: Serve as the primary point of contact for regulatory bodies and notified bodies, complaint handling, and other quality and regulatory reporting as needed.

• Strategic Vision and Planning: Contribute to the company's strategic direction by providing quality and regulatory thought leadership.

• Stakeholder Management: Establish and maintain strong relationships with key stakeholders, including customers, business partners, and internal teams. Communicate effectively with senior stakeholders to provide clarity on STS QMS and Regulatory work and progress. Communicate with FDA to support BDX software and cyber security programs and interact with central digital health and regulatory COE.Performance Metrics: Be accountable for key performance metrics and drive continuous improvement initiatives.

• Agile Implementation: Champion the implementation of agile software development methodologies across the various STS teams.

• Process Reviews: Conduct regular process reviews and assessments to identify areas for improvement and implement changes as needed.

• Cultural Fit and Contribution: Ensure alignment with the company's culture and values, contributing positively to the organizational culture.

Qualifications:

• Bachelor's degree in Engineering, Life Sciences, Regulatory Affairs, or related field (Master's or RAC certification preferred).

• 10+ years of progressive experience in Quality Assurance and Regulatory Affairs within the medical device or SaMD (Software as a Medical Device) industry.

• Demonstrated success with FDA 510(k) and/or De Novo submissions, CE Marking, and global market approvals.

• Strong understanding of risk management, software lifecycle validation, and design controls for medical device software.

• Healthcare Industry experience is a plus.

• Familiarity with Agile methodologies (e.g., Scrum, Kanban) and frameworks (SAFe).

• Strong sense of teamwork and collaboration that empowers a team first culture and continuous learning.

• Focused "results" orientation. Clearly able to distinguish efforts from results.

• Ability to influence, engage and partner closely with various stakeholders across all levels of the business.

• Strong communication (written/oral) and presentation skills that can effectively bridge the gap between technical and business audiences.

• Personal courage in leadership and decision-making.

• Collects and analyzes data to influence decision making, establish performance targets, and analyze results.

• Combines strategic planning to paint the big picture with tactical execution to ensure business objectives are achieved.

• Ability to lead execution multiple concurrent efforts.

• Hybrid in San Diego preferred. Remote employees should be ready to travel once a month to San Diego.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information

$179, $322,500.00 USD Annual