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Client Service Representative

2 weeks ago

Torrance, California, United States Thrive Pet Healthcare Full time $96,000 - $104,000 per year

Description

Thrive Urgent Care in Torrance is hiring a Veterinary Customer Service Representative to join the team

We invest heavily in our employees with many opportunities for growth and development

We are here to provide outpatient veterinary care to relieve pressure from our local and busy ER hospitals, help our referring veterinary community, and provide exceptional service pets and their families. This position will make a positive impact on patients, clients and veterinary colleague's lives

We are searching for the right candidates to add to our fantastic, positive and fun-filled team

Successful candidates will:

  • demonstrate compassion and care for our client's animals,
  • effectively and respectfully communicate with all fellow team members and clients,
  • have the ability to multi-task, work well with others, and be self-motivated,
  • possesses strong customer service skills,
  • have a flexible schedule,
  • veterinary experience is strongly preferred for this role.
  • understand the triage process in a veterinary setting,
  • check in clients and gather all appropriate information,
  • field questions and communicate well with all team members,
  • handle financial transactions,
  • familiarity with Ezyvet software a plus
  • have weekend availability

Our Customer Service Representatives are the face of our Urgent Care. They have to work well under stressful situations, be adaptable and always provide service with a smile.

Schedule: 2x10hour schedule with a regular weekend shift (either Saturday or Sunday).

Compensation: Compensation negotiable based on credentials and experience with a hourly pay rate starting at $18-20 / hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

We look forward to hearing from you