Internal and Executive Communications Manager

2 weeks ago

Columbus, Ohio, United States JPMorganChase Full time
Description

We're looking for a rock-solid communicator who can think like a strategist, speak like a storyteller, and write like a pro – someone who can sit at the table with senior executives, turn complex ideas into clear narratives, and partner directly with our partners to shape how we talk about what's next.

As a Communications Manager within Consumer Banking, you will serve as a strategic partner to the Head of Deposits 2.0 and senior leaders across Consumer Banking. You will help lead communications that bring the Deposits 2.0 strategy to life, own messaging for the Deposits 2.0 business and is responsible for developing and executing high-impact communication strategies that articulate our priorities, celebrate innovation, and enhance visibility of Deposits 2.0 leadership. In addition, you will have deep experience in executive communications, a strong understanding of the financial services and product landscape, and the ability to simplify complex ideas into compelling narratives that inspire and inform. 

Job responsibilities

  • Develop and execute strategic communication plans that align Deposits 2.0 objectives with the broader Consumer Banking strategy.
  • Craft clear, high-quality materials including executive speeches, presentations, internal memos, and event scripts for senior leaders.
  • Partner closely with senior executives to shape and deliver messages that engage employees, peers, and stakeholders across the firm.
  • Lead the planning and coordination of internal speaking opportunities, leadership forums, and employee engagement events such as but not limited to, town halls, market visits, senior leaders conferences.
  • Collaborate with Consumer Banking Leadership, Communications, and other functional partners to ensure message alignment and amplification across channels.
  • Serve as a trusted advisor to the Head of Deposits 2.0, providing expert counsel on tone, storytelling, and communication strategy.
  • Identify opportunities for thought leadership and elevate Deposits 2.0's voice across internal platforms.
  • Translate complex product, technology, and data concepts into accessible, business-focused messages for a variety of audiences.
  • Measure and assess communication effectiveness and evolve strategies to improve impact and engagement.
  • Stay current on industry trends, competitor activity, and regulatory developments to inform strategic messaging.

Required qualifications, capabilities, and skills:

  • Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
  • 7+ years of experience in communications
  • Preferable experience in financial services, consumer banking, or technology-driven businesses.
  • Exceptional writing, editing, and verbal communication skills with a strong eye for detail and storytelling.
  • Demonstrated experience developing and executing communications that lead business alignment and cultural engagement.
  • Proven ability to partner with senior executives and provide strategic counsel in a fast-moving environment.
  • Strong organizational and project management skills, with the ability to manage multiple high-priority initiatives.
  • Deep understanding of deposits, payments, and digital product ecosystems is highly desirable.
  • Proficiency in Microsoft Office Suite and collaboration tools.
  • Recent writing samples required.

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