IT Technician

1 week ago

Austin, Texas, United States Revel Staffing Full time $60,000 - $100,000 per year

A leading defense manufacture is seeking a skilled and dependable IT Technician to provide on-site technical support for end users and enterprise systems. The ideal candidate is customer-focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment.

Key Responsibilities:

  • Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals.
  • Install, configure, and maintain operating systems, applications, and enterprise tools.
  • Manage imaging, deployment, asset tagging, and hardware logistics.
  • Respond to VIP or executive-level support requests.
  • Diagnose and resolve network connectivity issues including port activations and switch-level troubleshooting.
  • Maintain accurate documentation of incidents, service requests, and asset records.
  • Follow company IT policies, security standards.
  • Collaborate with remote IT and infrastructure teams to escalate and resolve complex issues.

Qualifications:

  • High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent).
  • Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications.
  • Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).
  • VantageClear Certification (or equivalent Security credential) required.

Benefits:

  • Competitive pay based on experience.
  • Comprehensive health, dental, and vision coverage.
  • Paid time off and retirement plan options.
  • Ongoing training and professional development opportunities.
  • Work in a secure, compliance-driven environment supporting critical IT operations.

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