Customer Service Representative

8 hours ago

Tampa, Florida, United States TLG Business Associates Full time

Are you ready to join a fast-growing, mission-driven team at our company? We're a dynamic customer‑engagement firm, working with top-tier renewable energy providers to connect real people with sustainable solutions. As our Customer Service Representative, you'll be on the front lines of our clean‑energy mission, helping customers make informed decisions about their energy future, all while building a meaningful career.

At TLG Business Associates, our Customer Service Representative team brings together creative strategies, ambitious goals, and a heart for sustainability. Our Customer Service Representative team plays a key role in our clean energy initiatives, driving conversations, generating leads, and making solar and green-power options accessible to communities.

What You'll Do as a Customer Service Representative:

  • As a Customer Service Representative, you will greet customers with positivity and professionalism, ensuring every interaction reflects our Company's commitment to top-notch service.
  • Break down complex renewable energy products like solar or clean power plans and explain them in clear, customer-friendly language, making sustainable energy approachable for everyone.
  • Schedule follow-up consultations for interested customers helping them take the next step toward clean energy with confidence.
  • Work side by side with your Customer Service Representative colleagues and leadership to hit ambitious sales and engagement goals, contributing directly to the company's growth and impact.
  • Join daily Customer Service Representative training sessions to stay sharp on new clean energy technology, evolving service offerings, and best practices all part of our Company's culture of continuous learning.
  • Provide feedback from customer interactions to help refine messaging, outreach campaigns, and the overall customer journey.

What We're Looking for in a Customer Service Representative:

  • High School Diploma or GED
  • Experience in a Sales or Customer Service Representative role preferred.
  • Excellent verbal and written communication skills.
  • Dependable, punctual, and professional.
  • Open to training, feedback, and continuous growth.
  • Reliable transportation

Job Type: Full-time

Pay: $45, $60,000.00 per year

Work Location: In person

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