Sales Administrative Assistant

2 weeks ago

Fargo, North Dakota, United States Red E Full time

Sales Administrative Assistant Primary Responsibilities:

  • Manage and process incoming orders by phone, email, and walk-in customers in a timely manner
  • Accurately process customer quotes, invoices & pack slips
  • Maintain customer relationships with order follow up inquiries
  • Disseminate qualified prospects to the sales team and enter them into CRM
  • Assist with maintaining ongoing yearly service team schedules, including scheduling new rebuilds, staying in contact with customers who have rebuilds scheduled, and working with the Service Director to make sure the rebuild crew is prepared for weekly rebuilds
  • Process customer returns
  • Take payments over the phone and in person
  • Communicate to purchasing any parts that are low inventory when creating sales orders
  • Communicate with warehouse regarding order status changes and/or backordered inventory
  • Provide backup support to other departments as needed

Sales Administrative Assistant Qualifications:

  • High School Graduate
  • 1+ years of Customer Service experience; Ag experience preferred but not required
  • Ability to build strong, influential relationships, maintain confidentiality, and exhibit professional composure
  • Exceptional attention to detail, strong organizational skills, and effective time management skills
  • Effective oral and written communication skills and excellent interpersonal skills
  • Ability to effectively communicate information about the company in a positive manner to prospective clients
  • Ability to work independently and cooperatively as part of a team to achieve shared goals
  • Proficiency with technology including e-mail, internet, and Office 365 applications
  • Experience with using a CRM system (HubSpot, Salesforce, etc.) preferred
  • Ability to quickly adapt to change and work with diverse customers
  • Farming background and/or experience in farming industry is a plus

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