Store Manager Dallas

About the job

Location: Dallas, TX

Luminary, founded in 2018 in the heart of Rosemary Beach, captures a timeless traveler whose fashion harmonizes comfort and sophistication. Luminary speaks to those who possess effortless elegance and appreciate understated luxury. It strives to fuse travel, discovery, and diverse cultures through its curated collections in fashion, home and design. We are seeking an energetic, upbeat individual to come join our amazing team at our luxury women's boutique.

As a Store Manager you are the ultimate ambassador of our brand. You're accountable for creating a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. This requires a constant balancing of priorities, including strategic, operational & leadership excellence with an authentic approach.

Drive the Business & Deliver Results

• Achieve financial targets through a strategic approach focused on developing, monitoring and the improvement of measurable statistics that drive the business.

• Oversee the development of clientele through leading by example in the ability to build and maintain relationships with clients, produce strong results from proactive outreach and the development of a client business through your sales staff.

• Model and supervise the selling environment, providing consistent coaching on sales, product and client training in order to ensure the highest level of customer service and sales.

Leadership & People Management

• Translate the company's overarching vision & strategy in a way that resonates with your team & maximizes your business.

• Set clear goals & expectations and hold people accountable to a high standard of excellence.

• Create & execute a strategy for effective store communications (team-based as well as one-on-one) to ensure that your staff is involved & updated.

• Passionate about the brand and the work – Creates a transformational client experience – Makes decisions in the best interest of the company and our customers – Focuses on internal and external customers

Represent the Brand

• Oversee the development of clientele by designing & supporting strategic initiatives that build our customer base & increase repeat business.

• Take ownership for maintaining the LUMINARY aesthetic across all touch points including associate presentation, dress code, visual standards, maintenance and merchandising to create a fully branded environment.

• Generate new ideas & apply an entrepreneurial spirit to help build & continuously improve the business.

• Ensure visual merchandising and maintenance standards are met at all times.

Operational Excellence

• Proficient and expert user of all core systems & technologies including but not limited to POS, Client Book, i-Pad & Microsoft Excel and Word applications.

• Enforce our people policies & ensure accurate and timely processing of employee paperwork (including but not limited to payroll & time/attendance, employee changes & employee discipline).

• Protect our assets by adhering to all loss prevention and operational policies & procedures.

• Manage all inventory movement by ensuring the accurate & timely processing of mark-downs, transfers, RTVs & consolidations, damages and repairs, shipment receiving, customer sends, POS transactions, etc.

Education & Prior Experience Needed

• Undergraduate degree (business or fashion related discipline a plus).

• 5+ years experience as a General Manager in a luxury or service driven environment.

• Proven track record of success.

Requirements

• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.

• Occasional overnight travel may be required.

• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time.

• Detail oriented with ability to multi task and prioritize work to produce desired outcomes