Office Manager

1 week ago

Louisville, Kentucky, United States Aptiva Health Full time

Looking for a rewarding career with a dynamic and expanding healthcare organization? Aptiva Health is a fast-growing, multi-disciplinary healthcare group dedicated to providing comprehensive orthopedic solutions. Our collaborative approach integrates various specialties to offer patients the highest level of care. Join our team and be part of a company that's shaping the future of orthopedic healthcare We are looking for a highly motivated individual to fill a full-time Office Manager position.

Job Summary:

The Office Manager will be responsible for the overall operations, development and success of our medical practice at two locations, Downtown and Concussion and Sports Medicine Institute located off Newburg Road. In this important role, the successful applicant will act as an information resource and ambassador to patients, the general public, physicians and staff. If you have experience in a management role at a small to medium-sized medical practice, we encourage you to apply for this position. Medical assistant experience is a plus.

Responsibilities and Duties:

  • Ensure office is opened and closed daily, as per established schedules
  • Interview, hire and train new staff on practice's policies and protocols
  • Manage daily staffing to ensure optimal operation of the practice
  • Regularly review productivity and make staffing adjustments as needed
  • Conduct regular staff meetings and annual performance evaluations for the administrative team
  • Proven work experience as a medical office manager
  • Knowledge of accounting, data and administrative processes and principles
  • Ability to handle medical records discreetly
  • Excellent organizational and time-management skills
  • Ability to multi-task and perform well in stressful situations
  • Communication skills and a customer service orientation

Requirements:

  • 2+ year of experience in medical office management
  • Knowledge of medical issues and terminology
  • Proficiency with EMR systems and software applications, including Microsoft Office Suite
  • Excellent written and oral communication skills
  • Medical Assistant experience strongly preferred

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