Cloud Engineer

3 days ago

Charlotte, North Carolina, United States DataStaff, Inc. Full time $104,000 - $160,000 per year

DataStaff, Inc
is seeking a
Cloud Engineer
for a direct-hire opportunity located in
Charlotte, NC
.

*This position is Charlotte, NC or Woburn, MA (Hybrid) or Remote

The Cloud Operations Engineer is responsible for advanced troubleshooting, system administration, and application environment support across cloud infrastructure. This role bridges operations, automation, and development support — maintaining system stability, executing changes, and ensuring compliance within FedRAMP Moderate, High, and DoD IL5 environments.

The ideal candidate brings strong Linux, cloud, and automation experience, with an understanding of application architecture and low-code/no-code platform operations.

  • Incident Management & System TroubleshootingPerform advanced troubleshooting for infrastructure, OS, and application issues.
  • Analyze system logs, metrics, and telemetry from monitoring platforms (Grafana, Datadog, Wiz, CloudWatch).
  • Coordinate with Platform/DevOps Engineers on root cause analysis and long-term remediation.
  • Ensure timely resolution of escalated incidents in accordance with SLAs.
  • Cloud Administration & MaintenanceManage and maintain AWS, Azure, and hybrid environments following configuration baseline controls (CM-2, CM-6).
  • Execute system patching, upgrades, and configuration changes via automation or scripts.
  • Perform health checks, deployment validations, and post-change verifications.
  • Maintain infrastructure documentation and system configuration inventories.
  • Application Support & Deployment AssistanceSupport low-code/no-code and custom applications during deployment and maintenance windows.
  • Troubleshoot app-layer issues such as API failures, integration errors, or misconfigurations.
  • Work with DevOps/Platform teams to optimize CI/CD deployment workflows and rollback plans.
  • Ensure adherence to change management and deployment authorization processes
    .
  • Automation & ScriptingCreate or modify automation scripts (Bash, Python, PowerShell) for maintenance and reporting tasks.
  • Leverage Terraform, Ansible, or cloud-native tools for provisioning and environment consistency.
  • Proactively identify opportunities to automate recurring operational processes.
  • Document system changes and incident response details for FedRAMP audits.

Qualifications

  • 3–5 years of experience in cloud operations, system administration, or infrastructure support.
  • Proficiency in Linux administration and command-line troubleshooting.
  • Strong working knowledge of AWS and/or Azure infrastructure services.
  • Familiarity with CI/CD pipelines and deployment automation tools.
  • Understanding of low-code/no-code platforms (Power Platform, ServiceNow, Salesforce) and related integration troubleshooting.
  • Experience writing and maintaining scripts (Bash, Python, PowerShell)
  • Familiarity with FedRAMP, NIST 800-53, or similar compliance environments.
  • US Citizenship required

Preferred Certifications:
AWS SysOps Administrator, Microsoft Azure Administrator, Terraform Associate, CompTIA Security+, ITIL v4.

Success Indicators

  • Improved uptime and service reliability across assigned systems.
  • Faster incident resolution and RCA completion times.
  • Demonstrated automation improvements in recurring operations.
  • Positive collaboration feedback from DevOps and Security teams.
  • Support Continuous Monitoring (ConMon) activities through vulnerability reporting and patch compliance tracking.
  • Assist in maintaining logs, baselines, and access control evidence.

This opportunity is available as a W2 position.

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