Front Desk Receptionist/Spa Attendant

5 days ago

Madison, Wisconsin, United States Bergamot Massage Therapy and Bodywork Full time

Job Summary

Bergamot Massage Therapy and Bodywork is looking for a personable, skilled, and motivated candidate to join our team as a Receptionist/Spa Attendant. Our business has been in operation for 15 years and is located on the beautiful west side of Madison. We are looking for YOU to join the Bergamot family and help us continue to grow and thrive. This job offers an amazing relaxing atmosphere of massage and healing, with the close-knit feel of a family who cares. We are a small business of around 15 employees providing one of the top massage experiences in the Madison area. Our owners are not only available daily, but they work right beside other therapists and reception as well.

We are looking to hire one individual for this position. The ideal candidate would be available to work Fridays from 2:30pm to 9:30pm & Sundays 8am to 6:30pm.

*Requirements

  • Must have reliable transportation
  • Weekend availability
  • Flexibility on shifts
  • Must be a team player
  • Able to multitask
  • Google Docs proficiency
  • Great communication skills
  • Ability to lead
  • Ability to self-motivate
  • Detail oriented
  • Problem solving abilities
  • Must be available to work Fridays from 2:30pm to 9:30pm & Sundays 8am to 6:30pm

Job Duties

  • Scheduling clients
  • Responding to emails
  • Daily laundry responsibilities
  • Answering phone calls
  • Processing client orders and tickets
  • Greeting and assisting clients
  • Maintaining a cohesive front desk environment / keeping an organized workspace
  • Paperwork input/ data entry
  • Opening/closing business
  • Product selling
  • Inventory management possible
  • Cleaning
  • Tea service
  • Sauna set-up + cleaning
  • Ensure guest satisfaction

Perks

  • A free monthly 60 minute massage
  • 30% off products
  • 10% commission on product sales (some exclusions apply)
  • Access to workout room & outdoor pool

Required Experience

  • Customer Service: 1 years
  • High school Diploma or Equivalent

Preferred Experience

  • Retail background
  • Previous experience in a spa setting or with scheduling software
  • Ability to resolve customer conflicts Preferred Experience/ Background
  • Experience in a hospitality role
  • Spa attendant knowledge or experience
  • Education in Human Resource or previous work experience equivalent

Work Remotely

  • No

This Job Is Ideal for Someone Who Is:

  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail
  • Autonomous/Independent -- enjoys working with little direction
  • High stress tolerance -- thrives in a high-pressure environment

Job Type: Part-time

Pay: $ $17.00 per hour

Expected hours: 16 – 17 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

People with a criminal record are encouraged to apply

Application Question(s):

  • Are you available to work 2:30pm - 9:30pm on Fridays & 8am - 6:30pm on Sundays?

Ability to Commute:

  • Madison, WI Required)

Work Location: In person

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