Project Coordinator_Client Experience

1 week ago

Nashville, Tennessee, United States Soundcheck @ ROCK NASHVILLE Full time $40,000 - $60,000 per year
:

Position Type: Full-time, Hourly, Nonexempt

MISSION: (The essence of the job)

The Client Experience Project Coordinator plays a vital role in delivering exceptional hospitality and client service to all guests, including artists, touring crews, and vendors. This position ensures seamless experience from arrival to departure, acting as a central point of contact for client needs, coordinating logistics, and supporting the Front Office and Initiatives teams with public-facing projects.

OUTCOMES: (What must get done and how will we measure success)

  • Provide concierge-level service to all clients, ensuring a welcoming and professional experience, serving as a liaison between artists, crews, vendors, and internal teams to facilitate smooth operations
  • Maintain and update client information in the CRM system with accuracy and discretion
  • Assist with scheduling, booking amenities, and coordinating special requests and tours
  • Collaborate with Operations, Studio, and Initiative teams to ensure internal projects are on track, and communicated accordingly
  • Support the front desk team with check-ins, guest communications, and administrative tasks.
  • Anticipate client needs and proactively offer solutions or enhancements to their experience.
  • Ensure all hospitality areas are maintained to the highest standard

Requirements:

CRITICAL

  • 2+ years of experience in hospitality, client relations, or artist services.
  • Strong interpersonal and communication skills with a client-first mindset.
  • Experience working in entertainment, touring, or studio environments preferred.
  • Proficiency in CRM systems and Microsoft Office Suite.
  • Ability to multitask and remain calm under pressure in a dynamic environment.
  • Discretion and professionalism when handling sensitive information.

PHYSICAL

  • Frequent moving and lifting equipment and boxes up to 20lbs
  • Frequent walking throughout campus but may remain stationary for long periods of time
  • Frequent use of manual dexterity to type and use office equipment
  • Occasional exposure to concert level audio output, lasers, bright or flashing light, fog, and other elements one might experience in a live event production environment

CULTURAL

  • Passionate about live entertainment and working in a physical role
  • Thrives working with people, forming relationships, and prioritizing team success
  • Open to continuous learning in a dynamic environment, willingness to pivot as business needs shift, and values the insights and contributions of others
  • Ability to remain calm in difficult and/or complex situations and maintain an action oriented, problem-solving mindset
  • Demonstrate pride and ownership in your work

In addition to the functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, maintain good attendance by working when and where directed, respect the work environment and keep it as neat and clean as possible. Every employee shares responsibility for health and safety within this company; failure to do so could result in disciplinary action up to and including termination. The employee is also expected to perform other duties and functions, assisting coworkers as needed.

We value diversity and are committed to creating an inclusive environment for all employees.

All employment offers are contingent upon successful completion of a background check and I-9 employment eligibility verification.

  • Project Coordinator

    7 days ago

    Nashville, Tennessee, United States Project Resources Group Full time $26 - $32

    Project CoordinatorProject Resources Group (PRG) is seeking a skilled Project Coordinator to support our telecommunications projects across the region. This role will interact cross functionally with Engineers, Leads, and Construction Managers, and Program/Project Managers—ensuring fiber construction projects are completed safely, efficiently, and to the...

  • Sales Associate

    4 days ago

    Nashville, Tennessee, United States Little Words Project Full time $20,000 - $40,000 per year

    Overview:  We're looking for Sales Associates to join our team in Nashville This role is perfect for someone who thrives in a team setting, loves connecting with people, and is passionate about spreading Little Words Project's message of kindness and self-love. As a Sales Associate, you'll bring our brand story to life, help customers find bracelets that...

  • Registered Behavior Technician

    4 days ago

    Nashville, Tennessee, United States Project Play Therapy Full time $45,000 - $65,000 per year

    Who We AreProject Play is on a mission to help others see and celebrate each child's unique gifts. Everyday, we open our doors for hundreds of children, helping to foster their growth and independence. We continuously "show up" for our kids because we fiercely believe in our vision, that all children can reach their fullest potentialBe Part of Our...

  • Construction Coordinator

    6 days ago

    Nashville, Tennessee, United States Project Resources Group Full time $35 - $40

    Construction CoordinatorEngineeringPRG is seeking a skilled Engineering Construction Coordinator in our Nashville market. The ideal candidate will employ advanced GIS technology and data analytics to optimize operations for our clients in telecommunications and utilities. This role demands a keen ability to manage geographic data using sophisticated tools...

  • Project Coordinator/Project Manager

    7 days ago

    Nashville, Tennessee, United States Build Nashville, LLC Full time $80,000 - $100,000 per year

    Lead Luxury Home Projects from Start to Finish as a Project Coordinator at Build NashvillePosition Title: Project Coordinator/Project ManagerCompany Name: Build NashvillePay Range: $80,000 - $100,000 per yearEmployment Type: Full-Time | Salary + CommissionIndustry: Residential General ConstructionLocation: Nashville, TNJob OverviewBuild Nashville is seeking...

  • Project Manager

    1 week ago

    Nashville, Tennessee, United States JBA International Full time $90,000 - $120,000 per year

    Senior Project ManagerPillsbury Winthrop Shaw Pittman LLP Nashville, TN On-siteApplySavedSaved Senior Project Manager at Pillsbury Winthrop Shaw Pittman LLPShow more optionsAbout the jobNashville, TennesseeJob DescriptionThe Senior Project Manager should demonstrate a commitment to delivering distinctive service while managing project deliverables to...

  • Project Executive

    3 days ago

    Nashville, Tennessee, United States Gaylor Electric Full time $150,000 - $250,000 per year

    Scope of Work: The Project Executive is a dynamic and innovative construction leader with a strong background in electrical systems. The ideal candidate will oversee and manage large-scale construction projects, ensuring they are completed on time, within budget, and to the highest quality standards. This role requires exceptional leadership, project...

  • Project Manager

    6 days ago

    Nashville, Tennessee, United States Henderson Companies Full time $73,882 - $146,775

    At Henderson, we're about more than just buildingsWe're about the people, experiences, and potential found inside. We're a company of problem-solvers and innovators known for our technical excellence and ability to come up with out-of-the-box solutions. We love the process of bringing buildings to life. And we're changing the industry by integrating the...

  • Project Manager

    2 days ago

    Nashville, Tennessee, United States Cruitin Full time

    Full-time Project Manager - Commercial Doors and HardwareAbout UsOur company is a leading provider of commercial doors and hardware solutions, specializing in Division 8 products and services. We are committed to delivering high-quality, innovative solutions to our clients across various industries, including construction, healthcare, education, and...

  • Project Coordinator

    2 days ago

    Nashville, Tennessee, United States Hive 9 Full time

    Are you a natural organizer with a passion for keeping complex projects on track? We're looking for a detail-driven Project Coordinator to join our Nashville operations team — supporting the successful planning, coordination, and delivery of high-impact construction and infrastructure projects.This is an exciting opportunity to work in a fast-paced,...