Learning Solutions Designer

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work.  At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. 

The Learning Solutions Designer is responsible for producing high-quality, performance-driven learning content across multiple modalities. Designs and develops learner-centered solutions to simplify complex processes into clear, actionable experiences, while adhering to governance and brand standards. Partners closely with senior team members, subject matter experts (SMEs), and cross-functional stakeholders to deliver scalable, polished, and culture-embedded learning assets that reinforce organizational priorities.

Responsibilities:

• Designs and develops learning content across multiple modalities (e.g., eLearning, ILT, microlearning, blended, simulations). Produces scripts, storyboards, and learning assets aligned with templates, brand, accessibility, and governance standards.
• Builds interactive modules, videos, graphics, and supporting materials using authoring, media, and AI-enabled tools (e.g., Articulate 360, Canva, Adobe Creative Cloud, Camtasia). Ensures outputs are polished, inclusive, and performance-driven.
• Collaborates with SMEs, senior team members, and cross-functional stakeholders to capture requirements, ensure accuracy, and refine learning solutions. Incorporates feedback and iterates to meet project needs.
• Updates and refreshes existing content to reflect process or system changes. Conducts self-reviews and participates in peer reviews to ensure accuracy, compliance, and effectiveness.

Requirements:

• Bachelor's degree in Instructional Design, Education, Adult Learning, Communications, or a related field; or equivalent hands-on experience.
• Minimum 3 years of recent, hands-on instructional design lifecycle experience in a corporate setting.
• Minimum 2–3 years of experience designing and developing learning solutions across multiple modalities (e.g., eLearning, ILT, microlearning, blended).
• Strong proficiency with authoring and design tools (e.g., Articulate 360, Canva, Adobe Creative Cloud, and Microsoft 365); understanding of LMS publishing basics (SCORM/xAPI).
• Experience creating and editing videos using screen-capture and editing tools (e.g., Camtasia, Adobe Premiere); familiarity with AI-enabled tools preferred.
• Applied knowledge of adult learning theory, instructional design models (ADDIE, SAM), and evaluation basics.
• Experience preparing instructor-led training (ILT) program and support materials (facilitator/participant guides, job aids) preferred.
• Professional certifications (e.g., ATD, CPTD, Kirkpatrick, CPTM) preferred but not required.
• Knowledge of accessibility standards (e.g., Section 508/WCAG) and ability to design inclusive content considered a plus.
• Familiarity with Agile or iterative development workflows and collaboration tools (e.g., Miro, Smartsheet, Jira).
• Strong instructional design craft with attention to detail and learner-centered design.
• Ability to produce clear, concise storyboards/scripts; strong writing and information-design skills.
• Familiarity of accessibility standards (e.g., WCAG) and ability to design inclusive content a plus.
• Collaborative communication skills; able to build trust and incorporate feedback effectively.
• Ability to organize work, manage time, and meet deadlines across multiple projects.
• Growth mindset with willingness to adopt AI-enabled and emerging tools to enhance efficiency and quality.
• Bilingual (English/Spanish) verbal and written preferred.

Compensation

The anticipated pay range/scale for this position is to. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is not eligible to receive additional compensation.

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of hours of PTO per hour worked, up to a maximum of 120 hours per year.

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