Director of Information Technology

LOCATION: HYBRID-SAN MARCOS, CA

FSLA STATUS: FULL-TIME, EXEMPT

ABOUT AVOYA

At Avoya Travel, we're reimagining the way people plan and book vacations. Through our patented platform and business model, we connect travelers with travel experts to bring vacation dreams to life. With specialized brand and destination knowledge paired with exclusive deals and high-tech, high-touch customer service, Avoya is one of the largest and fastest growing travel companies in North America. Our number one goal is to enrich our lives through unique travel experiences.

Our team members are united in their enthusiasm for enriching the lives of others, passion for travel and exploration in their own lives, and commitment to achieve remarkable results. Avoya offers employees a comprehensive pay and benefits package, frequent learning and development events, flexible hybrid and remote work opportunities, generous travel incentives, and a work hard, play hard culture. With wellness and work/life balance at the forefront, Avoya Travel will empower you to flourish in the ultra-rewarding travel industry and most importantly HAVE FUN while doing it.

Avoya is seeking new talent to join our amazing team and seeks qualified candidates that thrive in innovative, collaborative environments.

ABOUT THE OPPORTUNITY

Avoya Travel is hiring a full-time
DIRECTOR OF INFORMATION TECHNOLOGY.

POSITION SUMMARY

The Director of Information Technology (IT Director) is a leadership team member responsible for leading the organization's technology strategy, infrastructure, and operations. This role ensures that IT systems and processes align with business objectives, drive innovation, and maintain security and compliance standards. The IT Director will oversee all technology initiatives, manage IT teams, and collaborate with other executives to support organizational growth.
Key operational responsibilities include implementing new capabilities using our current technologies as well as implementing new technologies while still supporting the day-to-day operations of the business.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic Leadership

Develop and execute the company's IT strategy aligned with business goals.

Identify emerging technologies and assess their potential impact on the organization.

Drive digital transformation initiatives to enhance efficiency and user experience.

Technology Management

Oversee IT infrastructure, applications, and corporate systems.

Ensure high availability, scalability, and security of our commercial and proprietary technology platforms.

Manage vendor relationships and negotiate contracts for IT services and solutions.

Cybersecurity & Compliance

Implement robust cybersecurity measures to protect data and systems in accodrance with best practices.

Ensure compliance with relevant regulations and controls.

Support third party cybersecurity audits conducted at the request of management or ownership.

Develop disaster recovery and business continuity plans.

Team Leadership

Build, mentor, and lead a high-performing IT team.

Foster a culture of innovation, collaboration, and continuous improvement.

Manage departmental budgets and resources effectively.

Cross-Functional Collaboration

Partner with business units to identify technology needs and deliver solutions.

Communicate IT strategy and initiatives to the executive leadership team.

Assist with other tasks and/or special projects as required.

Assist with other tasks and/or special projects as required.

EXPERIENCE AND/OR EDUCATION

Bachelor's degree in Information Technology, Computer Science, or related field preferred.

A minimum of 10 years of progressive IT leadership experience, including a minimum of 5 years in a senior management role.

Proven track record of implementing enterprise-level technology solutions.

Strong knowledge of cloud computing (Azure preferred), cybersecurity, and data management.

Strong knowledge of Microsoft cloud application administration including but not limited to Microsoft 365, Office 365, InTune, Defender, etc.

Excellent leadership, communication, and strategic planning skills.

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES

IT Leadership and Staff Development

Enterprise IT Systems & Infrastructure including VPC and Public Cloud Environment Administration.

IT Strategy & Cybersecurity

Business Continuity & Disaster Recovery

IT Governance & Compliance

Vendor relations & external IT partnerships

Employees who work from home (
part-time, full-time, or on occasion)

must be able to meet performance standards and department requirements in a productive and professional environment.

o  This includes the ability to work with little or no distraction(s), consistent internet connectivity, regular and ongoing communication with supervisors(s), reliable childcare and/or eldercare (if applicable), and depending on the role, the ability to discuss and protect all confidential information (company or people related).

Presents a professional and tidy appearance (virtually or in person) while conducting educational sessions, calls, and/or meetings (when cameras are on).

Maintains high ethical standards required of the role.

PHYSICAL REQUIREMENTS

If remote, ability to receive and setup company laptop, monitor(s), keyboard, headset, and mouse (all less than 5-lbs each).

Ability to work in a primarily stationary job from a laptop computer (ability to accurately type, read, review, write, etc.).

If sitting at a desk, ability to sit for prolonged periods of time each workday (typically 8-hours) (standing desks are provided in the San Marcos Innovation Center).

Ability to speak English clearly, in a friendly manner, and at an appropriate volume over the company's provided phone system, Microsoft Teams, or in person as needed.

Ability to travel, if needed, to attend company events and/or meetings.

Avoya Travel offers competitive pay, flexible work schedules (we offer in-office, hybrid, and remote roles), affordable health benefits (medical, dental, vision) and a wide variety of ancillary benefits (pet insurance, life insurance, LTD, accident, and legal coverages, etc.) that full-time employees can begin using the 1st of the month after date of hire (no-30 day wait) We also offer a 401(k)-retirement plan with employer match and employee discounts on travel.

For those hired to work in an in-office or hybrid role, you'll enjoy our beautiful San Marcos "Innovation Center", a work environment that offers a casual dress code, stand-up desks, complimentary snacks and beverages, employee arcade, and a wellness- relaxation room.

Our company values diversity in its workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

We use E-Verify, conduct professional references, and conduct criminal background checks and require an Arbitration Agreements as a condition of employment.