Business Process Improvement II

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about.
Job Summary:
We are seeking a skilled Business Process Improvement specialist to support enterprise onboarding initiatives within a leading financial services organization. This role will be instrumental in mapping, analyzing, and reimagining operational processes to align with strategic product delivery goals. The ideal candidate brings a deep understanding of BPMN (Business Process Model and Notation) methodologies, thrives in collaborative environments, and takes a proactive, curious approach to process optimization.

This is a 12-month hybrid (4-days onsite) contract based in Lake Mary, Florida with a strong potential for converting to a full-time position.

Key Responsibilities:

• Process Mapping: Lead the documentation and visualization of current and future state workflows using BPMN standards and process mapping tools.
• Stakeholder Collaboration: Host working sessions with cross-functional stakeholders to identify pain points, gather insights, and align on business requirements.
• Operational Analysis: Evaluate existing business and operational processes, identify gaps, and recommend improvements that support strategic objectives.
• Workshop Facilitation: Conduct engaging and productive process review workshops to foster alignment and drive consensus across technical and non-technical teams.
• Strategic Alignment: Ensure that process improvements support broader product strategy and enterprise onboarding goals.
• Process Documentation: Develop high-quality process documentation, narratives, and visual workflows that clearly communicate requirements and proposed changes.
• Continuous Improvement: Implement and track performance metrics to monitor the impact of process enhancements and ensure sustainability.
• Thought Leadership: Act as a subject matter expert in process improvement and provide strategic input to shape operational best practices within the team.

Qualifications:

• 5+ years of experience in process improvement, business analysis, or process engineering roles
• Proficiency in BPMN modeling and tools
• Bachelor's degree preferred
• Strong interpersonal and communication skills, with demonstrated experience engaging stakeholders
• Ability to work independently and lead initiatives with minimal oversight
• Analytical mindset with strong problem-solving and critical thinking abilities
• Experience working on complex process improvement projects within a structured environment
• Experience with current state vs. future state process design and gap analysis
• Prior success leading stakeholder discovery efforts and guiding teams toward innovative process solutions

Preferred Experience:

• Familiarity with financial services or onboarding operations in an enterprise setting
• Exposure to Lean, Six Sigma, or similar methodologies
• Track record of contributing to collaborative team environments and self-managing within a defined domain

Why Join Us:
This is a high-impact opportunity to own process transformation efforts in a mission-critical operations domain. You'll work alongside a collaborative team dedicated to innovation, strategic thinking, and continuous improvement—all while driving meaningful outcomes.

At BNY, our culture speaks for itself. Here's a few of our awards:

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score,
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score,
• "Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Pay Rate Range
Min Pay Rate Max Pay Rate Currency Unit USD hourly

Additional Notes
Applications will be accepted on an ongoing basis.
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.
Benefits Information
Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions