Business Process Analyst

M2 Advantage

The Firm is a technology and strategy consulting firm whose motto,
Think Differently
, is integrated within all components of our solutions and operations. We integrate artificial intelligence into our consulting practice to streamline operations, enhance decision-making, and deliver measurable results for our clients. Our teams work side by side with AI tools every day to design smarter solutions and uncover efficiencies that traditional methods often miss. As a Platinum Partner with Smartsheet, we help our clients transform, modernize, and digitize their operations while positioning their workforces for the future. We live our four core values: Be Kind, Be the Best You, Bring the WOW factor, and Pay It Forward, which has provided success for our employees and our clients. We don't settle for ordinary; we live, design, and implement the exceptional. We develop leaders at all levels and offer advancement opportunities for individuals looking to develop a long-lasting career with our Firm.

A Day in the Life at M2

M2 Strategy is seeking a highly motivated
Business Process Analyst
to join our firm and support our government clients, commercial clients, and leadership. Our projects are high-profile, fast-paced, and complex and provide a great opportunity to work on challenging engagements. Please see the responsibilities section below for additional details.

What's Important to Us

Benefits:

As well as a highly competitive salary, M2 Strategy offers an extraordinary benefits package including:

• 100% company-paid individual medical health insurance
• Voluntary dental insurance
• Voluntary vision insurance
• Voluntary short-term and long-term disability insurance
• Voluntary Life Insurance
• Matching 401(k) plan that is 100% vested immediately
• Paid Time Off
• Paid Federal Holidays
• Maternity/Paternity/Parental Leave
• Professional Certification Reimbursement
• Company Artificial Intelligence Training
• Employee Recognition for Achievements and Milestone Anniversaries
• Team and Corporate Events

Note:
This is a full-time salaried position. Resumes from independent consultants or contractors will not be considered. The role supports Federal Government clients, so U.S. Citizenship is required. Due to the high volume of applications, we are unable to respond to individual email or phone inquiries about application status. Candidates selected for next steps will be contacted directly.

Responsibilities:

• Designing, orchestrating, and implementing detailed business analysis and process reengineering projects.
• Documenting roles and responsibilities using RACI matrices.
• Facilitating meetings with Senior Division Directors to learn their current roles and responsibilities.
• Collaborating with stakeholders to analyze and identify improvements and inconsistencies in current processes.
• Designing to-be processes and gaining consensus from Senior Directors.
• Understanding and defining key business processes and requirements to map process flows.
• Documenting the to-be processes in a Governance document(s) and Service Level Agreements.
• Developing Training materials such as briefings to train personnel on the new to-be processes.

Basic Qualifications and Requirements:

• Bachelor's degree with a minimum of 5 years of experience.
• Superb oral and written communication skills, including presentation skills. (Google Suite, MS PowerPoint, MS Word, MS Excel)
• Experience with process improvement, project management, time management, and communication strategies.
• Experience developing RACI matrices and writing Governance documents and/or Service Level Agreements.
• Previous experience assisting organizations through change and business process reengineering.
• Must be comfortable with working independently and within a team-oriented environment.
• Must be self-motivated, detail-oriented, and highly organized.

Operating Status:

Most M2 positions are hybrid roles, which will require working both at clients' work locations and teleworking.

Physical Qualification(s) Required:

• Work is performed in an office and telework environment
• Must be able to remain in a stationary position for an extended period of time
• Responsible for adhering to all established safety standards

Equal Employment Opportunity:

M2 Strategy is an equal opportunity employer. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access M2 Strategy's career website as a result of your disability. You may request reasonable accommodations by contacting M2 Strategy Talent Acquisition Team, ,

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin, protected veteran status, or any other legally protected basis, in accordance with applicable federal, state and local laws.