Director Paper Machine Services

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Job details

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Salary $180,000 - $205,000 per year

A Bit About Us
As the Director – Paper Machine Services (PMS), North America, you will set the strategic course and drive performance across manufacturing, service delivery, and commercial operations. This role serves as the senior leader of a multi-division product group, leading cross-functional teams with direct reports and overall operational oversight.

You'll collaborate closely with HR, Finance, and Operations to build scalable service models, develop talent pipelines, and strengthen customer partnerships across North America— all while championing our mission and values.

*Why join us?*
Position Director – Paper Machine Services, North America

Target Salary/Comp $200-205k base + bonus + vehicle allowance – total comp ~$270-275k

Location Remote

Travel 70% North America (with occasional international travel)

Job Details
Our client is a global leader in industrial engineering and service, with a strong focus on innovation, operational excellence, and customer success. The Paper Machine Services (PMS) division is a strategic growth area, delivering solutions such as spare/wear parts, onsite/offsite services, rebuilds, upgrades, and stand-alone products. The team is building a differentiated service portfolio to expand market share and drive innovation.

Position Summary

The Director, PMS, North America is a senior leadership role within the Pulp & Paper Service (PPS) Business Area Segment. This leader will

• Set strategic direction for PMS across North America
• Lead cross-functional teams in manufacturing, service delivery, and commercial operations
• Oversee multi-division product groups with direct reports and full operational oversight
• Collaborate with HR, Finance, and Operations to build scalable service models and talent pipelines

Key Responsibilities

**Strategic Leadership**

• Develop and implement long-range business strategies aligned with global objectives
• Apply structured logic and market insight to guide capital and service investments

**Operational Excellence**

• Lead safe, efficient operations across multiple sites and service areas
• Drive performance metrics and foster a culture of continuous improvement

**Customer Engagement & Business Development**

• Strengthen client partnerships and exceed customer expectations
• Represent the company at key meetings, negotiations, and industry events

**Team Leadership & Talent Development**

• Build and lead high-performing cross-functional teams
• Foster a collaborative, people-centered culture rooted in trust and accountability

**Financial Responsibility**

• Oversee the P&L with a focus on profitability, forecasting, and sustainable growth
• Collaborate with finance and operations to ensure sound business decisions

Ideal Candidate Profile

• Bachelor's in Engineering, Industrial Management, or Business (Master's preferred)
• 15+ years in industrial services or pulp & paper
• 7+ years in executive leadership with multi-site and P&L responsibility
• Strong financial literacy and customer-centric mindset
• High emotional intelligence and interpersonal skills
• Proven ability to lead innovation and transformation
• Strategic vision, operational execution, and talent development

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

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