Sales & Service Advisor - East Valley - 48K-85K

1 week ago

Mesa, Arizona, United States Sun Auto Tire & Service Full time $66,500 - $79,500 per year

Sun Devil Auto (part of the Sun Auto Network) is your family owned one stop repair shop here in Phoenix. Since 1978, we've helped thousands of individuals keep their vehicles running smoothly. Are you looking to have a successful automotive career? We are a growing company and if you come ready to give it your all, your hard work will pay off.

The
Sales and Service Advisor
is responsible for selling and promoting all products and services offered by the company by following the company's store standards and expectations.

COMPENSATION: $48K-$85K depending on experience
Benefits:

  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement, up to $3,000 annually
  • Paid Vacation and Sick Time
  • 6 Paid Holidays
  • Medical, Dental and Vision Insurance
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement

Essential Roles and Responsibilities:

  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.
  • Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs.
  • Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
  • Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns and warranty parts for individual customers
  • Other duties as assigned

The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations.

Qualifications
:

  • High School Diploma or equivalent
  • Must be at least 18 years old
  • Prior experience as a Service Advisor is helpful, but not required
  • Professional appearance and proven ability to work in a process driven environment
  • Possess current, valid driver's license
  • Possess State Inspector License or ability to obtain a State Inspector license within 30 days of hire date
  • Ability to work Monday - Saturday

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Sales & Service Advisor - East Valley - 48K-85K

    2 weeks ago

    Mesa, Arizona, United States Sun Auto Tire and Service Full time $48,000 - $85,000 per year

    OverviewSun Devil Auto (part of the Sun Auto Network) is your family owned one stop repair shop here in Phoenix. Since 1978, we've helped thousands of individuals keep their vehicles running smoothly. Are you looking to have a successful automotive career? We are a growing company and if you come ready to give it your all, your hard work will pay off.The...

  • Sales & Service Advisor

    4 days ago

    Mesa, Arizona, United States Big Brand Tire & Service Full time $21 - $30

    Service AdvisorLocation: 1950 N Gilbert Rd, Mesa AZ 85203Pay: $21.00 – $30.00 per hour effective rate (base pay + commission + overtime)We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the kind of benefits you'd...

  • Senior Sales Advisor

    2 weeks ago

    Mesa, Arizona, United States Aviation Performance Solutions (APS) Full time $80,000 - $120,000 per year

    Senior Sales Advisor at Aviation Performance SolutionsLocation: Mesa, AZDepartment: SalesEmployment Type: Full-TimeMinimum Experience: ExperiencedMake a Career-Defining Impact in Aviation SafetyAt Aviation Performance Solutions (APS), we believe in one powerful purpose:We Help Pilots Bring Everyone Home Safely.As the global leader in Upset Prevention and...

  • Care Coordinator

    1 week ago

    Mesa, Arizona, United States Visiting Angels Full time $65,000 per year

    Care Coordinator / Liaison – East Valley Territory (AZ)Visiting AngelsVisiting Angels is a private duty, non-medical home care agency dedicated to helping seniors live safely and comfortably at home. We specialize in personalized, private pay care, offering families trusted support and peace of mind.We're expanding and looking for a Care Coordinator /...

  • Service Advisor Trainee- RV's

    9 hours ago

    Mesa, Arizona, United States World Wide RV Full time

    Train to be a Service Advisor – RV'sWe are a family owned and operated business that is expanding. We have added new service counters, new service bays, a new break room plus more. Apply today for a tour of our facility. We need a Service Advisor trainee who will strive to be an expert in the art and science of customer service. Must be able to greet...

  • Crisis Specialist

    2 weeks ago

    Mesa, Arizona, United States Terros Health Full time $42,000 - $72,000 per year

    Terros Health is pleased to share an exciting and challenging opportunity for aCrisis Specialist 30 or 40 hour Shifts - Behavioral Health Technician (BHT).Terros Health's Crisis Mobile Team provides behavioral health, prevention, education, crisis intervention, and crisis stabilization services. They serve children, adolescents, adults, senior adults and...

  • Career Services Advisor

    22 hours ago

    Mesa, Arizona, United States Pima Medical Institute Current Openings Full time

    Champion Student SuccessAre you passionate about guiding students toward fulfilling careers in healthcare? Do you thrive on building strong partnerships and inspiring future professionals?Join our team as a Career Services Advisor, where you'll play a vital role in empowering students through externship placement, career development, and job search success....

  • Aircraft Maintenance Service Advisor

    1 week ago

    Mesa, Arizona, United States Embraer Full time

    Position SummaryActs as the main point of contact for aircraft maintenance for our clients or operators, to handle all operational/technical/administrative problems regarding aircraft during maintenance.This position acts as the point of contact for the customer as a service advisor and requires an active A&P technician certification.Job...

  • Crisis Specialist

    2 weeks ago

    Mesa, Arizona, United States Terros Full time $42,000 - $84,000 per year

    Terros Health is pleased to share an exciting and challenging opportunity for a Crisis Specialist 30 or 40 hour Shifts - Behavioral Health Technician (BHT).Terros Health's Crisis Mobile Team provides behavioral health, prevention, education, crisis intervention, and crisis stabilization services. They serve children, adolescents, adults, senior adults and...

  • Sales Representative

    1 week ago

    Mesa, Arizona, United States Breakthru Beverage Group Full time

    Time Type:Full timeRemote Type:Job Family Group:SalesJob Description Summary: We are experts in the beer, wine and spirits industry looking for individuals who share our passion for customer service and thrive in a fast-paced selling environment. As a Sales Representative, you will cultivate and grow account relationships located in Central Phoenix/East...