Mobile Service Coordinator

1 week ago

Houston, Texas, United States Sonic Automotive Full time

Company Description

At Lone Star Chevrolet, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Compensation (Draw / Commission):

  • Performance-based earnings range: $65,000 - $95,000+ / year

Job Description

Summary:

The Mobile Service Coordinator will coordinate all aspects of our Mobile Service Van operations, ensuring customers receive convenient, high-quality service without visiting the dealership. This role involves scheduling mobile appointments, communicating with customers, and supporting technicians in the field. The ideal candidate is organized, proactive, and customer-focused, with a passion for delivering a premium service experience on the go.

Duties & Responsibilities:

  • Manage daily operations of the Mobile Service Van, including appointment scheduling, routing, and service coordination.
  • Contact customers to promote and schedule mobile service visits.
  • Communicate repair needs, costs, and timing with both customers and technicians.
  • Track and follow up on mobile service appointments to ensure satisfaction and efficiency.
  • Coordinate with the Service Manager and Technicians to plan routes and service priorities.
  • Maintain accurate records of service requests, completed work, and parts usage.
  • Support marketing efforts to grow awareness of the Mobile Service program.

Qualifications

  • 2+ years of experience in automotive service advising
  • Strong communication and organizational skills.
  • Proficiency with dealership management systems and scheduling tools.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Valid driver's license, good driving record, and ability to pass pre-employment screenings (background, drug test, and MVR).
  • Must be authorized to work in the USA.

Additional Information

Compensation (Draw / Commission):

  • Performance-based earnings range: $65,000 - $95,000+ / year
  • Actual earnings depend on performance. High-performing sales professionals who consistently meet and exceed store and corporate goals often earn well above this range.

Schedule:

  • FULL TIME
  • Sundays Always Off
  • Saturday Availability Required

Perks & Benefits:

  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off that Grows with You
  • Sundays Always Off
  • Closed on Thanksgiving & Christmas
  • Employee Pricing on Purchases & Leases
  • Free & Discounted Gym Membership Options
  • Exclusive Travel Deals on Hotels, Rentals & Airfare
  • Career Growth in a Fortune 500 Company

All your information will be kept confidential in accordance with EEO guidelines

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