Medical Assistant

WE ARE St. JOSEPH MEDICAL CENTER

JOB SUMMARY:

Provides general office support with a variety of clerical and clinical activities and related tasks. The medical assistant will be responsible for answering incoming calls, directing calls to appropriate associates, requisition of supplies, front and back duties.

Shift: Monday-Friday Full-time 8a-5p

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Consistently supports and communicates the Mission, Vision and Values of St. Joseph Medical Center.

2. Follows the St. Joseph Medical Center Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).

Must be able to handle a high-volume outpatient clinic setting. Will perform the following duties throughout the entire clinic:

· Handling and answering external as well as internal phone calls and transferring calls to the appropriate departments

· Scheduling/registering and transferring patients

· Obtaining necessary consent for treatment/procedures

· Handling data entry tasks

· Collecting co-payments and take payments to appropriate department

· Verifying insurance if necessary

· Daily perform other related clerical duties such as photocopying, faxing, filing and collating · Filing and maintenance of medical records and documents.

Administrative duties that may have responsibilities include:

· Ensures that all critical labs are reported to the appropriate person according to policy

· Preparing patient charts and exam rooms before physician arrives and after clinic sessions

· Assists during patient exams

· Order labs as requested and certain labs to receive blood draws

· Explain hospital admission procedures

· Drawing blood and take vital signs

·Performing point of care testing example rapid strep & flu swab, urinalysis, pregnancy.

Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.

Once a week ordering, receiving, stocking and distribution of office and medical supplies.

Other duties as assigned and help with other departments if needed.

Minimum Knowledge, Skills, and Abilities Required: Work Experience:

Prefer 6 months to 1 year of relevant experience and/or training, or equivalent combination of education and experience. Willing to train a new graduate of Medical Assistant Program.

License/ Registration/Certifications:

American Heart Association Basic Life Support certification is required.

Education and Training:

ATION & TRAINING:

· High school diploma or GED required.

· Bilingual (Spanish/English)

· Familiar with ICD-9 coding

· MA Certificate or PCT or CNA

Skills:

Technical, critical thinking and interpersonal skills relevant to area in order to effectively communicate with physicians, health team members, patients and families.

· Ability to prioritize work with minimal supervision, in order to independently carry out the duties of the position.

· Ability to follow direction and manage change effectively.

· Able to communicate effectively, in English and Spanish, both verbally and in writing.

· Additional languages preferred.

· Computer knowledge

· Medical assistants must have good communication skills and must be caring towards patients

· They should be willing to work under pressure

· They must be understanding and answer all questions of the patients as simply as possible

· They must use discretion while maintaining patient confidentiality

· They must be in a good health and have a positive personality

Welcome to St. Joseph Medical Center (SJMC), Houston's first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care to Houstonians when they need us most.

Whether it's for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients' expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they're in our care.

Over the last years we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women's Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your health care journey, from diagnosis to treatment, with compassion every step of the way.

Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristic.