Director of Freight Forwarding

1 day ago

Compton, California, United States Advanced International Freight Full time

Director of Freight Forwarding / Branch General Manager

Key Responsibilities

Business Development & Growth

  • Proactively identify and pursue new business opportunities in freight forwarding and logistics.
  • Develop and maintain strong relationships with key customers and partners.
  • Represent the company externally to grow brand presence and regional influence.
  • Launch and execute initiatives to penetrate new markets and drive consistent revenue growth.

Strategic Leadership & P&L Ownership

  • Own and manage the branch's full Profit & Loss (P&L) accountability.
  • Set short- and long-term goals for sales and operational performance.
  • Lead budget planning, forecasting, and KPI tracking.

Freight Forwarding Operations

  • Oversee air, ocean, import/export, and domestic freight operations.
  • Ensure service excellence, compliance, and continuous process improvement.
  • Lead vendor and carrier negotiations and manage service-level agreements (SLAs).

Team Leadership & HR Management

  • Hire, train, and mentor staff across operations, sales, and support.
  • Drive a high-performance culture by setting clear expectations and leading by example.
  • Handle performance reviews, disciplinary actions, and ongoing professional development.

Customer Experience & Communication

  • Foster a customer-first culture and ensure seamless handling of escalations and service delivery.
  • Establish proactive communication protocols with internal teams and external clients.
  • Maintain transparency and responsiveness across all departments.

Contract, Vendor & Compliance Management

  • Oversee contract administration, rate filings, and legal documentation with clients and vendors.
  • Ensure compliance with all local, federal, and international trade regulations.
  • Serve as the key contact for regulatory bodies and service partners.

Qualifications

  • Minimum 7–10 years of freight forwarding or logistics experience, with at least 3 years in a senior leadership role.
  • Proven ability to build new business and grow existing accounts.
  • Strong understanding of freight operations, customs compliance, and international logistics.
  • Full P&L management experience.
  • Bilingual in Korean and English (spoken and written) — Required.
  • Excellent leadership, negotiation, and client relationship management skills.
  • Proficiency with logistics systems (e.g., Cargowise, SAP, etc.) and Microsoft Office.
  • Bachelor's degree in Business, Logistics, Supply Chain, or related field (MBA is a plus).

Key Traits

  • Proactive and Strategic Thinker
  • Entrepreneurial and Revenue-Driven
  • Confident Decision Maker
  • Strong Leadership and Team Management
  • Bilingual Communicator (Korean/English)
  • Results-Oriented with High Accountability

Work Conditions

  • Salary: $85,000–$105,000 (based on experience)
  • Employment Type: Full-Time, On-Site
  • Location: Compton, CA
  • Work Hours: Monday–Friday, 8:00 AM – 5:00 PM

Company Benefits

  • Health, Dental, Vision Insurance – 100% coverage for you and your family
  • Paid Time Off
  • 401(K) with Company Match
  • Free Daily Lunch Catering
  • Annual Performance-Based Incentives
  • Certification Recognition Program
  • Fitness Center Membership Subsidy Program

Job Type: Full-time

Pay: $85, $105,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Application Question(s):

  • Will you need visa sponsorship (H-1B visa) now or in the future?
  • Do you have experience in logistics systems (e.g., Cargowise, SAP, etc.)?

Experience:

  • freight forwarding or logistics : 7 years (Required)
  • Senior leadership: 7 years (Required)

Language:

  • Korean (Required)

Work Location: In person

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