Front Office Assistant

At Monterey Coast Periodontics and Implant Dentistry, we specialize in the prevention, diagnosis and treatment of gum disease, as well as dental implant placement. Our doctors apply their wealth of expertise and advanced understanding of your facial structure, gums, and bones to make sure your oral health has a strong foundation.

Our dental practices are dedicated to staying up-to-date with the latest technology innovations and techniques to help you get high-end care. Whether your general dentist refers you to us or you are looking for a skilled specialist to handle your complex dental needs, our Salinas and Carmel dental offices are here for you

Our Dental Front Office team covers both locations listed below:

Salinas Office Location: 1112 Pajaro Street, Salinas CA 93901

Carmel Office Location: 26485 Carmel Rancho Blvd Suite 1, Carmel CA 93923

Work Schedule -

• Monday Salinas
• Tuesday Salinas
• Wednesday Carmel
• Thursday Salinas
• Carmel

Qualifications:

• Prior Dental Office Experience required
• Prior Patient Coordinating and Treatment Coordinating required
• Social Media Marketing experience a plus
• Strong Communication skills both verbal and written
• Experience with DSN Software a plus but not required

Job Description

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Managing and updating the Social Media Marketing for both Salinas and Carmel locations
• Connecting with other local dental offices in the area for patient referrals and follow-up
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

By joining our team, you will have:

• 3 Weeks Collective Paid Time Off & 8 Paid Holidays
• Paid Parental Leave
• Medical/Vision/Dental Benefits
• 401k Match
• Professional Growth and Career Advancement Opportunities

Additional information

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

Job Type: Full-time

Pay: $ $30.00 per hour

Expected hours: 38 – 40 per week

Application Question(s):

• Are you at least 18 years of age?

Experience:

• dental office: 1 year (Preferred)

Work Location: In person