Night Auditor

5 days ago

Boston, Massachusetts, United States Canopy Boston Downtown Full time

A little about us

Canopy Boston Downtown will allow our guests to explore Boston with ease. Our beautiful hotel is surrounded by markets, restaurants, and parks, Canopy Boston Downtown is tucked between downtown and Boston's historic North End. Our Canopy Bikes are perfect for sightseeing, with several trails and famous historic sites within half a mile. We're also within walking distance of TD Garden, Government Center, Faneuil Hall, and the Freedom Trail.

A little about who we are looking for

Night Auditor Position Overview:

Our team is looking to add an upbeat Night Auditor that is friendly, and detail orientated. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests and maintaining the cleanliness and appearance of the front desk area.

A little about what you will bring

Night Auditor will perform check-out services in a courteous and efficient manner: to include inquiring about their stay, making any necessary adjustments, collecting payment, or verifying direct billing, collecting the room key, obtaining bell service for luggage assistance, and finally wishing guests a warm "farewell." Maintaining, teaching, coaching of mystery shop standards.

The Night Auditor will complete end of day activities including posting charges to accounts, balancing ledgers, run night audit/daily close, back-up and roll date.

The Night Auditor will perform guest check-in services in a courteous and efficient manner as set forth by Canopy Boston Downtown Standards: to include greeting guest with a smile, confirming reservation and rate, assigning room and key card, obtaining method of payment, communicating hotel services and amenities, and finally wishing guest a pleasant stay.

A little about what you will experience

The Night Auditor who works at one of our fabulous hotels can participate in Hilton's discounted room rate program.

That same Night Auditor will be eligible for education assistance following the completion of their first EPIC year of service.

Once on board we want you here for the long haul so the Night Auditor will be encouraged to enroll in our health benefits program.

At Canopy Boston Downtown we believe when you take a vacation, it makes a positive impact on performance, wellness, culture, productivity, and retention. In fact, research shows that team members who take vacations tend to perform better at work and that vacations contribute to overall family harmony. The Night Auditor will earn paid time off in addition to the holidays we recognize.

We do not want you to forget about your retirement, yes Canopy Boston Downtown offers a 401k with a match

Job Type: Full-time

Pay: From $30.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Application Question(s):

  • Are you available to work Saturdays and Sundays?
  • Are you available to work five overnight shifts per week starting at 11:00pm?

Experience:

  • Hotel experience: 2 years (Preferred)

Shift availability:

  • Overnight Shift (Required)

Work Location: In person

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