MEM Parking Administrative Assistant

5 days ago

Memphis, Tennessee, United States Chandler & Campbelle Investment Group Full time

Administrative Assistant – MEM Airport (Parking Operations)

Employer: Chandler & Campbelle Investment Group (CCD)

Location: Memphis International Airport (MEM)

Schedule: Monday–Friday, 8:00 a.m.–4:30 p.m.

Pay: $18.00/hour

Position Summary

The Administrative Assistant supports the General Manager and parking operations by delivering excellent customer service and dependable office support. This role helps keep the operation compliant with record-keeping policies and responsive to customers and partners. Daily work includes reception, filing, data entry, phones, basic bookkeeping, accounts payable workflow, reporting, and occasional operational support during special events or unplanned needs.

Key Responsibilities

  • Serve as front-desk receptionist: greet visitors, answer/direct calls, produce forms (e.g., refunds), and issue receipts.

  • Provide general administrative support to ensure efficient day-to-day operations.

  • Enter revenue and ticket data; process monthly/HID card parker updates.

  • Activate/deactivate access credentials in PARCS (Parking Access & Revenue Control Systems).

  • Perform base Accounts Payable data entry; monitor, submit, and track invoices through AP workflow.

  • Assist with payroll: verify allocations/classifications of hours and submit on time.

  • Maintain attendance/discipline tracking and employee corrective action files to support accurate payroll/accounting.

  • Maintain confidential employee files.

  • Assist with planning and coordination of special events.

  • Prepare the Daily Operations Report and the agenda for weekly Operations Meetings.

  • Distribute and track monthly safety training bulletins.

  • Provide cashier or shift lead coverage when needed.

  • Perform other duties and projects as assigned.

Qualifications

  • Prior customer service experience required; office/clerical and payroll experience a plus.

  • Strong organization, accuracy, and multi-tasking skills; able to meet deadlines.

  • Excellent written and verbal communication in English.

  • Proficiency with Windows, Excel, Word, PowerPoint, Outlook (Access a plus).

  • College degree preferred or equivalent experience.

  • Ability to lift up to 35 lbs.

  • Must pass all background checks required to obtain and maintain an airport security badge (MEM badging requirements).

Work Environment & Expectations

  • Professional, reliable, and customer-focused demeanor.

  • Strict adherence to data accuracy, confidentiality, and policy compliance.

  • Flexibility to assist during special events or unexpected operational needs.

EEO Statement

CCD is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status.

 

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