WFH Customer Service/ Help Desk Associate

1 week ago

Princeton USA, United States Fullcrhum Bio Tech Ltd Full time $28 - $32

Description We are looking for a dedicated Customer Service/Help Desk Associate to join Fullcrhum Bio Tech Ltd, a leading company in the Architecture/Planning industry. In this role, you will play a crucial part in ensuring customer satisfaction by providing timely and effective support. You will have the opportunity to work on a variety of projects and interact with clients to address their inquiries and concerns, making this position vital to our company's success. Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and timely manner.Provide technical support and troubleshoot issues related to products or services.Document all customer interactions and maintain accurate records in the database.Collaborate with other team members to resolve complex customer issues.Ensure customer satisfaction by following up on resolved issues.Identify and escalate priority issues to the appropriate channels.Assist in creating help desk resources and FAQs for customers.Stay up-to-date on product knowledge and company policies to provide accurate information to customers. Requirements: Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Ability to work well in a team environment.Basic technical knowledge to troubleshoot common customer issues.Customer-oriented mindset with a passion for helping others.Ability to multitask and prioritize tasks effectively.Experience in customer service or a related field is a plus.Proficiency in using help desk software and CRM systems.

  • WFH Customer Service/ Help Desk Associate

    4 days ago

    Princeton, USA, United States Fullcrhum Bio Tech Ltd Full time $35,000 - $65,000 per year

    We are looking for a dedicated Customer Service/Help Desk Associate to join Fullcrhum Bio Tech Ltd, a leading company in the Architecture/Planning industry. In this role, you will play a crucial part in ensuring customer satisfaction by providing timely and effective support. You will have the opportunity to work on a variety of projects and interact with...

  • WFH Customer Service/ Help Desk Associate

    2 weeks ago

    Princeton, United States Fullcrhum Bio Tech Ltd Full time

    Description We are looking for a dedicated Customer Service/Help Desk Associate to join Fullcrhum Bio Tech Ltd, a leading company in the Architecture/Planning industry. In this role, you will play a crucial part in ensuring customer satisfaction by providing timely and effective support. You will have the opportunity to work on a variety of projects and...

  • Help Desk Analyst

    4 weeks ago

    Princeton, United States Community Options Full time

    Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50,000/annually ResponsibilitiesProvide...

  • Help Desk Analyst

    2 weeks ago

    Princeton, NJ, United States Community Options Full time

    Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50,000/annually ResponsibilitiesProvide...

  • Intern (Help Desk Analyst)

    4 days ago

    Princeton, United States Community Options, Inc. Full time

    Description Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.We are now hiring an Intern ( Help Desk Analyst) in Hillsborough, NJ. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service.Starting pay is $17.00/per...

  • Intern (Help Desk Analyst)

    6 days ago

    Princeton, New Jersey, United States Community Options Full time $35,000 - $70,000 per year

    DescriptionCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.We are now hiring an Intern ( Help Desk Analyst) in Hillsborough, NJ. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service.Starting pay is $17.00/per...

  • Front Desk Associate

    4 days ago

    Princeton, NJ, United States Art of Problem Solving Full time

    AoPS Academy is a program of Art of Problem Solving (AoPS), a global leader in K-12 advanced education. AoPS is on a mission to discover, inspire, and train the great problem solvers of the next generation. Since 2003, AoPS has trained hundreds of thousands of the country's top students through its online school, in-person academies, textbooks, and online...

  • Help Desk Technician

    1 week ago

    USA FL MacDill AFB, United States General Dynamics Information Technology Full time $23 - $31

    Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:SecretPublic Trust/Other Required:NoneJob Family:Technical Support ServicesJob Qualifications:Skills:Active Directory (AD), Help Desk Support, ITSMCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob...

  • IT Service Desk Manager

    21 hours ago

    Princeton, NJ, United States Mistras Full time

    The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk. This role ensures the delivery of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor...

  • IT Service Desk Manager

    11 hours ago

    Princeton, NJ, United States Mistras Full time

    The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk. This role ensures the delivery of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor...