IT Help Desk Support
17 hours ago
SummaryOur client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus. Employment Type: Full time Location: Greensboro, NC
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Help Desk Support Specialist
7 days ago
Charlotte, NC, United States Nmble Hiring Solutions Full timeWe are hiring a Contract Help Desk Support Specialist in Charlotte, North Carolina , to be the first point of contact for IT issues and requests. This role will support employees remotely and onsite, ensuring high-quality service delivery and user satisfaction. Responsibilities Respond to and resolve user inquiries via phone, chat, or email. Log and manage...
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IT Help Desk Support
17 hours ago
Winston-Salem NC , US K2 Staffing Full timeSummary Our client is a leading IT Solutions Company in the Winston-Salem, NC area and they are in need of a Help Desk Support Level II Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely...
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Remote IT Help Desk Support
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Manila PI , US K2 Staffing Full timeSummaryOur recruitment firm services clients in the United States and we have multiple roles open at the present time for offshore/Remote IT Helpdesk Support Level II Technicians for Managed Services Providers (MSPs). To qualify for this opportunity, you will need to have a track record of understanding in business desktop and server technologies that...
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IT Help Desk Support
2 weeks ago
Greensboro, United States K2 Staffing, LLC Full timeSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific...
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Mobile Help Desk Support
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Cornelius, NC, United States Inceed Full timeCompensation : $18-22 per hour MobileHelp Desk Support Inceed has partnered with a great company to help find a skilled MobileHelp Desk Support professional to join their team! This is an exciting full-time opportunity for a candidate with telecommunications experience and expertise in mobile devices. The role is perfect for someone who thrives in...
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Charlotte, NC, United States AT-NET Services Full timeAbout Us AT-NET Services is a premier Managed IT Service Provider dedicated to delivering proactive, reliable IT solutions. Our expert team ensures top-tier IT support, security, and infrastructure management for clients across diverse industries. We are seeking a skilled and motivated Help Desk L2 Technician to join our growing team. As a Help Desk L2...
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Help Desk Representative III
3 days ago
us Shift4 Full timeOverviewHelp Desk Representative OverviewShift4 is expanding globally and we are seeking an experienced corporate IT Help Desk Technician to join our team at our Center Valley, PA headquarters. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to our employees. Responsibilities: The role requires knowledge...
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Belize , US K2 Staffing Full timeSummary Our firm partners with multiple U.S.-based Managed Services Providers (MSPs) who are seeking to expand their offshore teams. We are currently hiring Remote Level II IT Help Desk Support Technicians based in Belize. This position involves providing technical support for desktop and server environments, including Windows 10, Windows Server 2016/2019,...
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Colombia , US K2 Staffing Full timeSummaryWe work with a wide range of U.S.-based clients, many in the Managed Services Provider (MSP) space, and are currently hiring Remote Level II IT Help Desk Support Technicians to join their growing teams. This role requires strong knowledge of desktop and server technologies, including Windows 10, Windows Server 2016/2019, networking fundamentals, and...
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IT Help Desk Support
17 hours ago
Decatur AL , US K2 Staffing Full timeSummaryOur client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and...
