IT Support/Help Desk Analyst
1 week ago
Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change): Part-Time Open Position(s): Mon-Fri 8:30a-12:30pWho We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great relationships with our customers and provide service that exceeds today’s best industry standards via phone, web portal, email, and CHAT. We guarantee our service levels to our customers. We believe in treating our employees well because happy employees give great customer service. We promote from within so all managers understand our culture. Employees are treated with respect and shown appreciation through monthly and quarterly awards, and ‘Honor the Analysts’ days.What We’re Looking For: Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence. This position entails:Resolving support issues to decrease downtime for the customer.Providing excellent documentation skills in call-tracking systems.Possessing strong troubleshooting skills because half of what we do is non shrink-wrap-related.Maintaining knowledge of industry trends and support best practices including attending training sessions/workshops.Working as a team player. (communicating well with w/coworkers & managers)Enhancing business, verbal, and written skills.Requirements: Either previous help desk experience, desktop experience, or network administration experience with at least client-side VPN and Citrix experience. Must also type at least 30 WPM. Beneficial Certifications: A+, NET+, MCP, MOUS Certification, HDI's SCA Certification. A drug test will be required.Reports to: Team Lead.Only those candidates selected for an interview will be contactedWork Remotely:No.
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IT Support/Help Desk Analyst
3 days ago
Rocky Hill, United States Global Help Desk Services, Inc. Part time $17 - $19Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change): Part-Time Open Position(s): Mon-Thu 7:00a-11:00a except Tue 8a-12p.Who We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our...
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Bilingual Help Desk Analyst
1 week ago
Rocky Hill, United States Global Help Desk Services, Inc. Full time $17 - $20Position: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): 3rd shift Wed-Sat 10:30p-9:00aWho We Are:We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence, and great...
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Service Desk Analyst
6 days ago
Rock Hill, SC, United States All Lines Technology Full timeThe role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on break /...
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Service Desk Analyst
2 weeks ago
Rock Hill, SC, United States All Lines Technology Full timeThe role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on break /...
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Service Desk Analyst
2 weeks ago
Rock Hill, SC, United States All Lines Technology Full timeThe role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on break /...
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Service Desk Analyst
1 week ago
Rock Hill, SC, United States All Lines Technology Full timeThe role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on break /...
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Help Desk Technician
1 week ago
Spring Hill, Florida, United States Fine Technologies LLC Full timeCompany DescriptionFine Technologies LLC is a small veteran-owned company providing comprehensive IT services for businesses and individuals. Our services range from troubleshooting Outlook issues to setting up virtual servers with domains. We specialize in enhancing cybersecurity, creating training guides, and ensuring a safer online experience for our...
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Service Desk Analyst
1 day ago
Oxon Hill, MD, United States Apex Systems Full timePosition : Service Desk Analyst Location : Oxon Hill, MD (100% ONSITE) Duration : 6 Month Contract to Permanent Hire with the Client MUST HAVE: Ability to Obtain a DHS Public Trust | Bachelor's & 2+ years OR 6+ Years Experience with ServiceNow and/or Remedy and remote control software Experience installing, upgrading, and removing software Ability to...
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Service Desk Analyst
1 week ago
Oxon Hill, United States Apex Systems Full timeJob#: 3014579 Job Description: Position: Service Desk AnalystLocation: Oxon Hill, MD (100% ONSITE)Duration: 6 Month Contract to Permanent Hire with the ClientMUST HAVE:Ability to Obtain a DHS Public Trust | Bachelor’s & 2+ years OR 6+ YearsExperience with ServiceNow and/or Remedy and remote control softwareExperience installing, upgrading, and removing...
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Service Desk
3 weeks ago
Cherry Hill, United States TWO95 International Full timeService Desk /Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities: •Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices. •When necessary provide on-site support. •Ensure proper documentation, notification, escalation, tracking, and follow up of all...
