IT Support/Help Desk Analyst
2 weeks ago
Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change): Part-Time Open Position(s): Mon-Thu 7:00a-11:00a except Tue 8a-12p.Who We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great relationships with our customers and provide service that exceeds today’s best industry standards via phone, web portal, email, and CHAT. We guarantee our service levels to our customers. We believe in treating our employees well because happy employees give great customer service. We promote from within so all managers understand our culture. Employees are treated with respect and shown appreciation through monthly and quarterly awards, and ‘Honor the Analysts’ days.What We’re Looking For: Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence. This position entails:Resolving support issues to decrease downtime for the customer.Providing excellent documentation skills in call-tracking systems.Possessing strong troubleshooting skills because half of what we do is non shrink-wrap-related.Maintaining knowledge of industry trends and support best practices including attending training sessions/workshops.Working as a team player. (communicating well with w/coworkers & managers).Enhancing business, verbal, and written skills.Requirements: Either previous help desk experience, desktop experience, or network administration experience with at least client-side VPN and Citrix experience.Must also type at least 30 WPM.Beneficial Certifications: A+, NET+, MCP, MOUS Certification, HDI's SCA Certification. A drug test will be required.Reports to: Team Lead.Only those candidates selected for an interview will be contactedWork Remotely: No.
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IT Support/Help Desk Analyst
4 days ago
Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full timePosition: IT Help Desk Analyst (IT Support). This is a technical support position. Expected Hours (subject to change): Part-Time Open Position(s): Mon-Fri 8:30a-12:30p Who We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have...
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Service Desk Analyst
2 weeks ago
Oxon Hill, MD, United States Apex Systems Full timePosition : Service Desk Analyst Location : Oxon Hill, MD (100% ONSITE) Duration : 6 Month Contract to Permanent Hire with the Client MUST HAVE: Ability to Obtain a DHS Public Trust | Bachelor's & 2+ years OR 6+ Years Experience with ServiceNow and/or Remedy and remote control software Experience installing, upgrading, and removing software Ability to...
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Service Desk Analyst
4 days ago
Oxon Hill, MD, United States Apex Systems Full timePosition : Service Desk Analyst Location : Oxon Hill, MD (100% ONSITE) Duration : 6 Month Contract to Permanent Hire with the Client MUST HAVE: Ability to Obtain a DHS Public Trust | Bachelor's & 2+ years OR 6+ Years Experience with ServiceNow and/or Remedy and remote control software Experience installing, upgrading, and removing software Ability to...
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Service Desk Analyst
1 week ago
Oxon Hill, MD, United States Apex Systems Full timePosition : Service Desk Analyst Location : Oxon Hill, MD (100% ONSITE) Duration : 6 Month Contract to Permanent Hire with the Client MUST HAVE: Ability to Obtain a DHS Public Trust | Bachelor's & 2+ years OR 6+ Years Experience with ServiceNow and/or Remedy and remote control software Experience installing, upgrading, and removing software Ability to...
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Service Desk
7 days ago
Cherry Hill, United States Two95 International Inc. Full timeService Desk /Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities: •Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices. •When necessary provide on-site support. •Ensure proper documentation, notification, escalation, tracking, and follow up of all...
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Help Desk Level 2
2 weeks ago
Cherry Hill, United States Two95 International Inc. Full timeTitle – Help Desk Level 2 Position – Fulltime Location – Cherry Hill, NJ Salary - $Open (Best Possible)RequirementsResponsibilities: Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. Ensure proper documentation, notification, and escalation of all incidents. Communicate with...
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Help Desk Level 2
5 days ago
Cherry Hill, New Jersey, United States TWO95 International, Inc Full timeTitle – Help Desk Level 2Position – FulltimeLocation – Cherry Hill, NJSalary - $Open (Best Possible)Requirements:Responsibilities: Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site.Ensure proper documentation, notification, and escalation of all incidents.Communicate with...
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Help Desk Level 2
1 week ago
Cherry Hill, NJ, United States TWO95 International Full timeTitle – Help Desk Level 2 Position – Fulltime Location – Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. Ensure proper documentation, notification, and escalation of all incidents. Communicate...
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Help Desk Level 2
2 weeks ago
Cherry Hill, NJ, United States TWO95 International Full timeTitle – Help Desk Level 2 Position – Fulltime Location – Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. Ensure proper documentation, notification, and escalation of all incidents. Communicate...
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Help Desk Level 2
5 days ago
Cherry Hill, NJ, United States TWO95 International Full timeTitle – Help Desk Level 2 Position – Fulltime Location – Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. Ensure proper documentation, notification, and escalation of all incidents. Communicate...
