IT Support/Help Desk Analyst
2 weeks ago
Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change): Part-Time Open Position(s): Mon-Thu 7:00a-11:00a except Tue 8a-12p.Who We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great relationships with our customers and provide service that exceeds today’s best industry standards via phone, web portal, email, and CHAT. We guarantee our service levels to our customers. We believe in treating our employees well because happy employees give great customer service. We promote from within so all managers understand our culture. Employees are treated with respect and shown appreciation through monthly and quarterly awards, and ‘Honor the Analysts’ days.What We’re Looking For: Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence. This position entails:Resolving support issues to decrease downtime for the customer.Providing excellent documentation skills in call-tracking systems.Possessing strong troubleshooting skills because half of what we do is non shrink-wrap-related.Maintaining knowledge of industry trends and support best practices including attending training sessions/workshops.Working as a team player. (communicating well with w/coworkers & managers).Enhancing business, verbal, and written skills.Requirements: Either previous help desk experience, desktop experience, or network administration experience with at least client-side VPN and Citrix experience.Must also type at least 30 WPM.Beneficial Certifications: A+, NET+, MCP, MOUS Certification, HDI's SCA Certification. A drug test will be required.Reports to: Team Lead.Only those candidates selected for an interview will be contactedWork Remotely: No.
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IT Support/Help Desk Analyst
2 days ago
Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full time $30,000 - $50,000 per yearPosition: IT Help Desk Analyst (IT Support). This is a technical support position. Expected Hours (subject to change): Part-Time Open Position(s): Mon-Fri 8:30a-12:30p Who We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have...
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Help Desk Analyst I
6 days ago
Rock Hill, South Carolina, United States Elevance Health Full time $60,000 - $90,000 per yearAnticipated End Date: Position Title:Help Desk Analyst IJob Description:Help Desk Analyst I A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support,...
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Service Desk Analyst
6 days ago
Rock Hill, United States All Lines Technology Full timeThe role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on...
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Service Desk Analyst
18 hours ago
Rock Hill, SC, United States All Lines Technology Full timeThe role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on break /...
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Service Desk
2 weeks ago
Cherry Hill, United States TWO95 International Full timeService Desk /Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities: •Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices. •When necessary provide on-site support. •Ensure proper documentation, notification, escalation, tracking, and follow up of all...
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Service Desk
1 week ago
Cherry Hill, United States Two95 International Inc. Full timeService Desk /Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities: •Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices. •When necessary provide on-site support. •Ensure proper documentation, notification, escalation, tracking, and follow up of all...
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Help Desk Level 2
4 weeks ago
Cherry Hill, United States TWO95 International Full timeTitle – Help Desk Level 2 Position – Fulltime Location – Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. Ensure proper documentation, notification, and escalation of all incidents. Communicate...
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Help Desk Level 2
2 weeks ago
Cherry Hill, NJ, United States TWO95 International Full timeTitle – Help Desk Level 2 Position – Fulltime Location – Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. Ensure proper documentation, notification, and escalation of all incidents. Communicate...
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Help Desk Level 1
1 week ago
Cherry Hill, United States Two95 International Inc. Full timeTitle – Help Desk Level 1 Position – Contract (6+ Months) Location – Cherry Hill, NJ Rate - $Open (Best PossibleRequirementsResponsibilities: Participate in project planning and scheduling. Ensure assigned project tasks are completed completely and on time. Ensure proper documentation, notification, and escalation of all incidents. Communicate with...
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Help Desk Level 1
4 weeks ago
Cherry Hill, United States TWO95 International Full timeTitle – Help Desk Level 1 Position – Contract (6+ Months) Location – Cherry Hill, NJ Rate - $Open (Best Possible Requirements Responsibilities: Participate in project planning and scheduling. Ensure assigned project tasks are completed completely and on time. Ensure proper documentation, notification, and escalation of all incidents. Communicate with...
