RN Quality Assurance Specialist

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We are hiring for: RN Quality Assurance Specialist
Type: Regular
If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services

The duties of this position are primarily focused on providing periodic audits of all service delivery settings, supporting the development and delivery of staff training curricula and service delivery systems, and providing oversight to the units Quality Assurance and Performance Improvement Committee. This position provides the above support to several units across the region and relies on independent judgment and direction.

REPORTS TO: Quality Assurance Director
SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.

DUTIES AND RESPONSIBILITIES:

• Conduct periodic audits of all service delivery settings, service records, personnel, requirements, and review of services for each person supported to ensure compliance with state and federal regulations and company policies. An audit may include an interview with the person supported, direct support staff, professional staff, and management staff.
• Observe the implementation of Individual Services Plans (ISP) and assess the condition of the home or administrative unit. Complete an audit report of findings in a specified format to facilitate quality improvement.
• Conduct follow-up audits to ensure needed corrective action has been taken for any identified issue.
• Participate in the units monthly Quality Assurance and Performance Improvement (QAPI) meeting, providing guidance in data analysis for determining trends and assisting in the development of a Quality Improvement Plan (QIP). Provide ongoing training to the Clinical and Management teams in quality improvement, assisting with satisfaction surveys to determine strengths in service provision as well as areas that are opportunities for improvement.
• Participate in state and regional meetings as needed to stay abreast of changing regulations. Attend company meetings as scheduled. Assist in the development of materials and information for dissemination at meetings. Coordinate Statewide meetings at the direction of the Director of Quality Assurance and/or CCO.
• Assist with projects, additional audits, updating forms, staff training, policy development and any other task that may be requested by the Director of QA. Assist in investigations of abuse, neglect and exploitation as assigned. Complete special projects as directed by the Chief Compliance Officer.
• All other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelors Degree in a Human Service Field
• Five or more years of experience with the population served.
• Experience completing record audits, data analyst and writing reports preferred.
• Ability to multi-task.
• Ability to travel.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Regularly required to lift 10 lbs. Must be able to lift a minimum of 15 lbs. Must be able to pull a minimum of 10 lbs.
• Must be able to squat, kneel, crawl, crouch, climb, and stoop.
• Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
• Required to regularly stand and walk.
• Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting.
• Vision requirements include close vision, distance vision, and peripheral vision.
• Must be able to talk and hear.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money youve earned from hours youve already worked, before payday
• Employee perks and discount program: to help you save money
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• Contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Mid-Senior level

Full-time

Health Care Provider

Individual and Family Services