Customer Account Manager

6 days ago

Moses Lake, WA, United States D&L Foundry, Inc. Full time
Overview

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This range is provided by D&L Foundry. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

This is a boots-on-the-ground kind of role with a family-oriented business in a competitive market. We're a manufacturing company that deals in volume, precision, and accountability. If youve worked in a shop, on the line, or in a plantand you can manage customer accounts while keeping operations running smooththis job was built for you.

Youll confirm and enter purchase orders, track them through production, and follow up after delivery. Youll be the go-to person for resolving customer issues, coordinating between departments, and making sure every order is handled right the first time. This job requires someone who communicates clearly, stays organized under pressure, and knows how to follow through.

Base pay range

$25.00/hr - $30.00/hr

Responsibilities
  • Youll confirm and enter purchase orders, track them through production, and follow up after delivery.
  • Youll be the go-to person for resolving customer issues, coordinating between departments, and making sure every order is handled right the first time.
  • This job requires someone who communicates clearly, stays organized under pressure, and knows how to follow through.
What You Bring to the Table
  • 25 years inindustrial sales, customer service, or account management
  • Experience inmanufacturing, distribution, or a related industrial setting
  • Confidence in managing customer expectations and problem-solving on the fly
  • Proficiency inMicrosoft Office(Excel, Word, Outlook)
  • Clear, professional communicationboth written and verbal
  • Ability to stay focused, handle multiple tasks, and own your responsibilities
  • Strong organizational habits and attention to detail
Preferred
  • Associates degree or equivalent work experience
What You Can Expect
  • A fast-paced environment in aheavy manufacturing operation
  • A tight-knit team that takes pride in quality and accountability
  • Full-time hours and competitive pay
  • The chance to step into a vital role and make an impact daily

If you're hands-on, detail-driven, and know your way around a manufacturing floor and a customer conversationthis is your next move.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
  • Industries
  • Construction

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