Receptionist Officer

2 weeks ago

Lexington, MA, United States Securitas Full time

Receptionist Officer

Location: Bedford, MA

Shift: Monday-Friday, 8am-4pm

Pay Rate: $20.50/hour

Benefits: Medical, Dental, Vision, 401(k), Paid Time Off, Uniforms Provided, Employee Assistance Program

Key Responsibilities:

Front Desk & Customer Service

  • Greet and assist visitors, employees, and clients in a courteous and professional manner.

  • Manage visitor check-ins, issue badges, and maintain accurate visitor logs.

  • Answer and route phone calls, emails, and general inquiries.

  • Provide directions, information, and support to guests.

  • Maintain a clean and organized reception area.

Security & Access Control

  • Monitor access to the facility, ensuring that only authorized individuals enter.

  • Verify identification and enforce security protocols.

  • Conduct routine security checks of entryways, lobby areas, and surrounding premises.

  • Monitor security cameras and alarm systems and report unusual or suspicious activity.

  • Respond promptly to incidents, emergencies, or security concerns following established procedures.

Administrative Support

  • Maintain daily activity reports and incident logs.

  • Assist with scheduling, deliveries, and administrative tasks as needed.

  • Coordinate with the security team, building management, or emergency responders when necessary.

  • Follow company policies, safety guidelines, and confidentiality standards.

Qualifications:

  • High school diploma or equivalent (required).

  • Prior experience in security, front desk operations, or customer service preferred.

  • Strong communication and interpersonal skills.

  • Ability to remain calm and professional under pressure.

  • Basic computer proficiency (email, visitor management systems, MS Office).

  • Ability to stand or sit for extended periods and respond quickly in an emergency.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#NorthernNE

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, were looking for you to join the Securitas team.

Benefits include:

  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work


Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

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