Strategic Account Manager

2 weeks ago

Lewisville, NC, United States WESCO Distribution Full time

MaxCell is a leader in the network construction industry, offering flexible, multi-celled fabric innerduct solutions. MaxCell helps network owners and builders maximize space, reduce costs, and increase cable density.

As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.

Responsibilities
  • National sales and management of broadband accounts including telcos, MSOs, tier 2 and tier 3 providers, and OSP contractors.
  • Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
  • Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
  • Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
  • Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
  • Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
  • Participates in solution development efforts that best address customer needs.
Qualifications
  • High School Degree or Equivalent required; Bachelors Degree preferred
  • Related broadband industry experience preferred
  • Outside plant experience in telecommunications recommended
  • 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management
  • History of success maintaining and developing key relationships
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
  • Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships
  • Strong negotiation and problem-solving skills
  • Self-starter and able to work efficiently under pressure
  • Experience in executing in a matrix organization managing multiple stakeholders and projects
  • Ability to travel up to 40%

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