Airline Customer Service Representative

1 week ago

Honolulu, HI, United States Hallmark Aviation Services Full time

Airline Customer Service Representative (PM Shifts) - $20/hr

Tracking Code HNL CSA PM MAR2025 Job Description

"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"

Hallmark Aviation is seeking CUSTOMER SERVICE AGENTSto provide Exceptional service

to our WORLD CLASS International Airlines at HNL Airport.

We are looking for Individuals who are available for the PM Shift

Job Duties

  • Perform a broad range of duties depending on location and service demands while delivering a high quality product
  • Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
  • Constant passenger & crew interaction
  • Operate jet bridge
  • Resolve issues with flight activity to ensure on-time departure
  • Some cash handling transactions, manifests, and labeling

Skills

  • Common sense and organized
  • Mental capacity to make quick and rational decisions
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a fast-paced environment
  • Bilingual speakers needed.

Environmental Conditions:

  • Involves continuous people interaction and exposure to aircraft sounds
Required Skills

Basic Requirements

  • At least 18yrs old, with a High School Diploma or G.E.D.
  • English proficient, other languages may be required
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures
Job Location Honolulu, Hawaii, United States Position Type Part-Time

Required Training

Selected candidates will be required to attend two weeks of paid training

Shift

Weekends and Holidays required

Schedule [i.e. M/T/W/F/Sun or TBA]

TBA

Language

Must be able to Read, Write and Communicate in English, Additional Languages a Plus

Salary/Benefits

$20.00/hr, (Medical for FT) voluntary Dental Vision and 401K

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