Airline Customer Service Representative

24 hours ago

Honolulu, HI, United States Hallmark Aviation Services Full time
Airline Customer Service Representative (PM Shifts) - $20/hr

Hallmark Aviation is seeking customer service agents to provide exceptional service to our world class international airlines at HNL Airport.

We are looking for individuals who are available for the PM shift.

Job Duties
  • Perform a broad range of duties depending on location and service demands while delivering a high quality product
  • Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
  • Constant passenger & crew interaction
  • Operate jet bridge
  • Resolve issues with flight activity to ensure on-time departure
  • Some cash handling transactions, manifests, and labeling
Skills
  • Common sense and organized
  • Mental capacity to make quick and rational decisions
  • Effective communication skills and good listening skills
  • Able to multi-task and carry out duties in a fast-paced environment
  • Bilingual speakers needed.
Environmental Conditions:
  • Involves continuous people interaction and exposure to aircraft sounds
Required Skills

Basic Requirements

  • At least 18 years old, with a high school diploma or G.E.D.
  • English proficient, other languages may be required
  • Basic math skills: adding, subtracting, division, and multiplying
  • Computer literate
  • Able to stand, bend, squat, reach, grasp, and pick up items; occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures

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