Administrative Assistant I

The Administrative Assistant provides secretarial and clerical support to the Credit Administration Operations Manager and team members, handling routine administrative duties to ensure efficient operations. Location: 717 W Sprague Ave, 7th Floor, Spokane, WA 99201. Regular, reliable attendance is required.

Essential Functions:

• Collect and compile statistical, financial data and other information for inclusion into special and periodic reports; revise schedules, reports, records, and other information as necessary.
• Collaborates and communicates with a broad range of contacts inside and outside the Bank, providing timely, relevant information and assistance.
• Answers department related questions and inquiries from employees within scope of responsibility, offering assistance and guidance that encourages a positive work environment.
• Provide information and assistance in person or on the telephone on a variety of department matters; answer routine requests for information in person or by enclosing materials or sending form letters.
• Arrange and schedule a variety of meetings and conferences; prepare agendas, take minutes of meetings; prepare and distribute copies of minutes as appropriate.
• Make reservations and travel arrangements; process a variety of travel and expense forms.
• Review and proof documents, records and forms for accuracy, completeness and conformance to applicable rules and regulations.
• Handles urgent and confidential matters, exercising maturity, discretion and trust to ensure resolution of problems in a timely, efficient manner.
• Prepare and type from rough drafts or dictation, letters, reports, memoranda or other correspondence of a confidential or sensitive nature as needed.
• Maintains overall knowledge of department personnel's whereabouts and current projects; provides backup assistance as requested.
• Report information where judgment, knowledge and interpretation of policies may be necessary.
• Coordinate the duplication and distribution of a variety of materials; establish and maintain files, including confidential and sensitive files.
• Disseminate information and schedules to staff as necessary to assure effective coordination of department functions.
• Maintain records and generate reports; utilize word processing, spreadsheet, database and other software as required.
• Receive visitors, schedule appointments, screen visitors and phone calls and refer to appropriate staff members.
• Order and maintain office supplies; prepare and process purchase requisitions according to approved procedures; schedule maintenance and repair of equipment.
• Operate a variety of office machines and equipment including, computers, typewriters, facsimilie machines, copy machines, scanners, etc.
• Receive, open and distribute mail; identify and refer matters to the assigned manager and/or staff members in order of priority.
• Establish and maintain positive staff and public relations image.
• Perform other related duties as assigned.
• Perform compliance and risk management duties as required or assigned.

Qualifications:

• Progressively responsible administrative support experience
• Superior time management and organizational skills; ability to coordinate own work and work of others to keep projects on task.
• Ability to multi-task effectively, prioritizing multiple projects in a fast-paced environment while maintaining professional demeanor.
• High degree of PC based technical skills, including proficiency with the Microsoft Suite of products.
• Ability to maintain confidentiality of sensitive issues
• Strong interpersonal skills to maintain excellent relationships with management, staff, and team members, using diplomacy and tact effectively.
• In the spirit of promoting a positive work environment within the department and throughout the Bank, incumbent should possess motivational behaviors to facilitate leading by example and performing a