Service Coordinator

7 days ago

Norfolk, VA, United States Liberty Military Housing Full time
Service Coordinator Norfolk Pointe

Liberty Military Housing is seeking an experienced Service Coordinator to support the resident move?in/move?out process at our multi?family residential community. This position involves heavy customer interaction, scheduling maintenance work, and ensuring service requests are completed on time.

Responsibilities
  • Schedule and conduct home inspections related to move?in/move?out process.
  • Assist with ordering and scheduling vendor services.
  • Maintain and monitor make?ready boards to ensure accurate work distribution.
  • Work with the maintenance team to assign and schedule service requests.
  • Provide residents with any charges related to move?out/final inspection results.
  • Create purchase orders for all vendor maintenance services and products.
  • Generate work orders for make?readies and other maintenance service requests.
  • Assist with closing work orders/tickets after work completion.
  • Schedule and monitor water intrusion, communicate to residents, and issue 3?day notices.
  • Follow up with residents after services are rendered/completed.
  • Promote positive resident relations by ensuring timely response to concerns and requests.
  • Address and follow up on customer service concerns from Satisfacts surveys.
  • Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs).
  • Perform administrative tasks, email communications, and data entry into software such as Payscan and Yardi.
  • Assist with distribution of correspondence/notices (3?day notices, move?out charges, water intrusion notices).
  • Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make?readies, quality control) to ensure community maintenance to LMH standards.
  • Operate a company or personal vehicle to travel to various locations for work purposes.
Qualifications
  • 12 years of experience in residential property management or customer service role preferred.
  • Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.
  • Proficiency in personal computer skills, Microsoft Office (Word, Excel), and preferred software (Yardi, Payscan).
  • Effective communication with customers, vendors, managers, and co?workers.
  • Strong service and interpersonal skills.
  • Ability to work in a fast?paced environment, multi?task, prioritize and complete assigned duties.
  • Positive and professional demeanor in all interactions.
  • Valid drivers license and ability to operate a company or personal vehicle or electrical cart.
  • Flexibility to work a flexible schedule, including weekends, off?hours, and emergencies.
  • Knowledge of OSHA laws and regulations.
  • Ability to travel to other regional locations for work, training, meetings.
  • Must meet performance standards and comply with company policies.
Benefits
  • Medical/Dental/Vision Insurance
  • Life and AD&D Insurance
  • 401(k) Retirement Plan with company match
  • Employee Stock Ownership Plan
  • Incentive Bonus Program
  • 10 paid holidays per year
  • 40 hours paid sick leave per year
  • 80 hours paid vacation per year
  • Medical/Dental/Vision insurance eligible after 30 days of full?time employment
  • Vacation and sick time based on employees hire date

Pay Range: $20.00 $23.75 per hour

Location: Norfolk, VA

#J-18808-Ljbffr

  • Service Coordinator

    1 week ago

    Norfolk, VA, United States Lighting Maintenance Full time

    Job Description Job Description ** Lighting Maintenance Inc. (LMI)** Lighting Maintenance Inc. is a fast-growing, multi-state electrical and lighting contractor executing high-impact work across the Mid-Atlantic. Our Norfolk division is expanding, and we’re looking to bring on a Service Coordinator who thrives in a fast-paced environment, communicates like...

  • Service Coordinator

    2 weeks ago

    Norfolk, VA, United States Lighting Maintenance Full time

    Job Description Job Description ** Lighting Maintenance Inc. (LMI)** Lighting Maintenance Inc. is a fast-growing, multi-state electrical and lighting contractor executing high-impact work across the Mid-Atlantic. Our Norfolk division is expanding, and we’re looking to bring on a Service Coordinator who thrives in a fast-paced environment, communicates like...

  • Service Coordinator

    2 weeks ago

    Norfolk, VA, United States Lighting Maintenance Full time

    Job Description Job Description ** Lighting Maintenance Inc. (LMI)** Lighting Maintenance Inc. is a fast-growing, multi-state electrical and lighting contractor executing high-impact work across the Mid-Atlantic. Our Norfolk division is expanding, and we’re looking to bring on a Service Coordinator who thrives in a fast-paced environment, communicates like...

  • Service Coordinator

    2 weeks ago

    Norfolk, VA, United States Liberty Military Housing Full time

    OverviewLiberty Military Housing - Own your passion for service! At Liberty Military Housing we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property...

  • Service Coordinator

    2 weeks ago

    Norfolk, VA, United States Liberty Military Housing Full time

    OverviewLiberty Military Housing - Own your passion for service! At Liberty Military Housing we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property...

  • Radiology Services Coordinator

    1 week ago

    Norfolk, VA, United States Sentara Full time

    City/State Norfolk, VA Work Shift First (Days) Overview: Full-Time, Days The Radiology Services Coordinator is responsible for the order entry process, communication and guest relations, medical record maintenance/analysis, responsible for transporting, lifting, positioning of patients, and various non-technical/clerical duties. Demonstrates competency in...

  • Radiology Services Coordinator

    7 days ago

    Norfolk, VA, United States Sentara Full time

    City/State Norfolk, VA Work Shift First (Days) Overview: Full-Time, Days The Radiology Services Coordinator is responsible for the order entry process, communication and guest relations, medical record maintenance/analysis, responsible for transporting, lifting, positioning of patients, and various non-technical/clerical duties. Demonstrates competency in...

  • LTSS Service Coordinator

    2 weeks ago

    Norfolk, VA, United States Elevance Health Full time

    Anticipated End Date: 2026-03-31 Position Title: LTSS Service Coordinator - RN Clinician Job Description: Location: This is a field position and the candidate should reside in Hampton, Newport News, Williamsburg, Hampton, Norfolk, Chesapeake, Virginia Beach, or James City County locations. Field: This field-based role enables associates to primarily operate...

  • LTSS Service Coordinator

    2 weeks ago

    Norfolk, VA, United States Elevance Health Full time

    Anticipated End Date: 2026-03-31 Position Title: LTSS Service Coordinator - RN Clinician Job Description: Location: This is a field position and the candidate should reside in Hampton, Newport News, Williamsburg, Hampton, Norfolk, Chesapeake, Virginia Beach, or James City County locations. Field: This field-based role enables associates to primarily operate...

  • LTSS Service Coordinator

    7 days ago

    Norfolk, VA, United States Elevance Health Full time

    Anticipated End Date: 2026-03-31 Position Title: LTSS Service Coordinator - RN Clinician Job Description: Location: This is a field position and the candidate should reside in Hampton, Newport News, Williamsburg, Hampton, Norfolk, Chesapeake, Virginia Beach, or James City County locations. Field: This field-based role enables associates to primarily operate...