Global Account Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of roboticsworking alongside world-class experts in a fast-moving, innovation-driven environment.

This position reports to:

Global Marketing and Sales Head

In this role, you will drive profitable business line sales growth at the key account globally. You will also develop, implement and manage the global account strategy focused on share of wallet growth, profitability and customer satisfaction, while coordinating the sales activities and manage resolution of specific customer issues.

Key Responsibilities

• Lead a virtual team of account managers, representing all main key account locations globally, to drive profitable growth across all relevant local business lines (LBLs).
• Establish global offering (robots, robots accessories, function packages, robot cells, full turn-key solutions from global solution centers GSC and customer service CS) for the global key account and establish a 5-year strategic plan.
• Create a detailed global account plan and implement a tracking system to chart progress for the different activities, at LBL and BL level.
• Develop a player map and implement a program to connect the key account and ABB RARO executives on a regular basis in order to further develop business and relationships, as well as the local sales representatives.
• Be the global representative facing the key account with the principal account decision makers at both the executive office and principle factory locations.

Qualifications

• Bachelor's degree with 10+ years of commercial experience in account management and key account management roles; strong preference will be given to candidates with first-hand knowledge of robotics in the consumer segment global manufacturing environment.
• Strong technical background in robotics or advanced mechatronics systems.
• Desired AI knowledge (perception AI, physical AI).
• Seasoned commercial campaigner in dealing with complex decision-making units (DMU's) within large global customer organizations and from within a highly matrixed internal organization.
• Experience with customers, including sales, problem resolution, negotiation skills, and relationship building.
• Willingness to travel up to 35%.
• Required English fluent speaking person

What's in it for you

We want you to bring your full self to workyour ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More About Us

ABB is an equal employment opportunity and affirmative action employer for protected veterans and individuals with disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by federal and state law.

ABB benefit summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico]

Health, Life & Disability

• Choice between two medical plan options: a PPO plan called the Copay Plan OR a high deductible health plan (with a health savings account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D 100% employee paid up to maximums
• Short term disability up to 26 weeks company paid
• Long term disability 60% of pay company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits 100% employee paid (accident insurance, hospital indemnity, critical illness, pet insurance)
• Parental leave up to 6 weeks
• Employee assistance program
• Health advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k savings plan with company contributions
• Employee stock acquisition plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by the successful applicant's qualifications and experience, this position is expected to pay between $116,200 and $185,920 annually.

Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what's next. Run what runs the world.