Marketing Account Manager

divh2Marketing Account Manager/h2pAimtal is a global integrated marketing agency dedicated to helping B2B brands grow into industry leaders. Aimtal was co-founded by Janet Mesh, Chief Executive Officer, and David Tapia, Chief Operating Officer, in 2018 and has been a fully remote company since day one. Were building a marketing agency of the futureone that always prioritizes its people. Having both a career and a life you love shouldnt be a pipe dream. Our remote-first approach to how we operate Aimtal makes that a reality./ppAimtals core values guide our ways of collaborating and communicating with our clients and team so we can approach every day with empathy and excellence. Our core values are to communicate clearly, find a solution, understand the customer, keep an open mind, take the initiative, and be exceptional. Overall, our team works together to go above and beyond to support each other and our clients./ph3About the Role/h3pWere looking for a client-facing, strategically minded Marketing Account Manager with a passion for multimedia and a strong foundation in B2B SaaS marketing. This is a client-facing role, and you will serve as the primary point of contact for clients and internal teams for your accounts in order to lead integrated, multimedia-driven marketing initiatives that drive awareness, engagement, and growth. Youll be responsible for developing and managing creative processes across video production, motion graphics, interactive content, and visual designensuring all deliverables align with client objectives and brand standards./ppYoull work closely with our cross-functional internal teams (designers, video editors, content strategists, and developers) to translate complex B2B messaging into compelling, high-performing multimedia content. As a trusted advisor, youll also guide clients through best practices in visual storytelling, content planning, and creative executionhelping them evolve their brand presence and effectively communicate their value in competitive markets./ppThe ideal candidate has hands-on experience managing multimedia campaigns and creative production processes in an agency or consulting environment. Youre confident presenting creative concepts, navigating feedback loops, and providing strategic directionall while maintaining positive, productive client relationships. You understand the nuances of B2B SaaS marketing and bring a blend of strategic thinking, creative insight, and project management expertise to every engagement./ph3Qualified candidates will prioritize the following:/h3ulliCollaborative Culture: Work with a global, remote team of creative and strategic experts who are committed to your professional growth./liliImpactful Work: Directly influence the success of high-growth B2B SaaS companies by delivering exceptional, data-driven creative projects./liliExceptional Communication: Build trust and maintain positive relationships with clients and internal teams through clear, empathetic, and proactive communication./liliStrategic Problem-Solver: Be innately curious and resourceful, with a passion for finding innovative solutions to complex creative challenges./liliProactive Intentional: Take the initiative to lead projects, anticipate client needs, and collaborate with intention to drive projects forward seamlessly./li/ulh3What Youll Do/h3h3Leadership, Client Management, and Marketing Consulting/h3ulliCommunicate clearly and proactively with clients to understand their business, brand, objectives, and challenges, acting as their trusted advisor./liliServe as a creative leader for both clients and internal teams./liliGuide clients on how to effectively use multimedia and design solutions to achieve marketing and business goals./liliLead client meetings, connect design decisions to business objectives, and translate client ideas into clear creative strategies./liliLead and manage cross-functional creative teams effectively through clear communication, project forecasting, and being a resourceful problem-solver./liliCreate client marketing roadmaps and identify upsell opportunities for additional creative services./liliSupport in analyzing campaign effectiveness and optimizing creative content./li/ulh3Multimedia Strategy Production Management/h3ulliGuide the creation, development, and execution of multimedia projects, including graphic design, video production, motion graphics, and website design./liliAct as a thought partner for clients on design and video projects, consulting live on calls on how to create exceptional multimedia projects./liliManage and oversee the creative execution of project deliverables and ensure high standards./liliManage production timelines, storyboarding, scripting, and post-production processes./liliDevelop clear, actionable creative briefs and facilitate brainstorming sessions./liliTrack and report on creative success metrics to inform future recommendations./liliAdvise clients on using visual media within platforms like HubSpot and LinkedIn./liliChampion the continuous refinement of creative workflows and communication processes./li/ulh3Account Management/h3ulliCoordinate cross-functional teams to ensure smooth delivery./liliConduct resource planning and forecasting for the Creative team and contractors. Drive client retention and growth by identifying opportunities for new service offerings, contract expansions, and renewals./liliManage timelines, budgets, and project scopes for client accounts./liliAct as the primary point of contact for creative projects./liliProactively identify and implement improvements to account management processes to enhance the client experience and operational efficiency./li/ulh3Qualifications/h3h3Account Management Expertise/h3ulliMinimum six (6) years of experience in creative project management, multimedia production, and/or account management in a B2B or agency setting./liliExtensive experience managing creative projects from end-to-end, including video production, digital assets for social media, and website development./liliStrong client services and management skills with the ability to prioritize in a fast-paced, deadline-driven environment./liliProficiency with modern project management software (e.g., ClickUp, Asana, Jira,) and experience with agile methodologies./li/ulh3Technical Creative Proficiency/h3ulliA strong portfolio of video, design, and multimedia work, especially for enterprise tech or SaaS clients./liliFamiliarity with platforms like HubSpot, Adobe Creative Suite, Figma, and video production tools./liliAbility to interpret performance data (e.g., video views, engagement rates, website traffic) and a basic understanding of SEO to inform and optimize creative strategy./liliA strong understanding of how visual design and multimedia support the full marketing funnel./li/ulh3Client Communication Skills/h3ulliSkilled in communicating visual ideas to both creative and non-creative stakeholders./liliAbility to collaborate with cross-functional teams and manage external vendors./liliExperience in presenting to and managing relationships with enterprise clients or executive stakeholders./liliAvailable to work remotely during standard North American Eastern business hours./liliWorked in an agency and environment with competing priorities and frequent change - change is not uncomfortable, and you have the skills to adapt and react as needed./liliOpenness to receiving feedback and applying it for performance and process improvement./liliAn ability to identify and understand big-picture ideas as well as granular details./liliCreativity and curiosity to generate new solutions to existing challenges./li/ulh3Benefits/h3ulliFull-time, salaried role with competitive pay/liliHealth, dental, and vision insurance/lili18 days of paid time off and 8 paid holidays/liliSkill and career growth training/liliRemote work stipend for tech and/or co-working memberships/liliAnnual in-person company retreat (past locations include San Diego, California, and Mexico)/liliAimtal is a fully remote agency based in the United States, but our team is located around the world, including North America, South America, and Europe. We encourage team members to live and work wherever they please and prioritize asynchronous communication collaboration./li/ul/div