Autonomous Vehicle Operations Manager
6 days ago
Role: AV Manager (Autonomous Vehicle Operations Manager)
Location: Boston, Massachusetts, United States
The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Manager will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.
Key Responsibilities
- Lead, coordinate, and manage AV Driver/Operator teams across assigned locations.
- Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
- Ensure compliance with all safety, security, and operational protocols.
- Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
- Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
- Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
- Monitor site productivity metrics and implement improvements to enhance efficiency.
- Respond to on-ground escalations and operational emergencies promptly.
- Prepare weekly operational status reports and performance summaries.
- Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
Qualifications
- 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
- Prior experience in a managing or lead role managing teams.
- Strong understanding of safety protocols and compliance-driven environments.
- Excellent communication, leadership, and people management skills.
- Ability to analyze performance metrics and identify process improvement opportunities.
- Comfortable working in dynamic and fast-paced field settings.
- Valid drivers license with a clean driving record.
- Ability to travel between assigned cities as needed.
Preferred Skills
- Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
- Knowledge of incident reporting, compliance documentation, and operational audits.
- Technical aptitude to understand basic AV system operations and diagnostics
Work Environment
- On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules.
- Field-based work involving both indoor and outdoor environments.
- Significant travel required - approximately 90% of the time across locations.
-
Service Operations Manager
5 days ago
Somerville, MA, United States City of Somerville Full timeStatement of Duties The Service Operations Manager oversees how constituent requests received through 311 are reviewed, converted to work orders, resolved, and communicated across the City. The role ensures that both 311 and City staff can effectively support public-facing programs in accordance with City standards and requirements. Working with more than...
-
Service Operations Manager
2 weeks ago
Somerville, MA, United States City of Somerville Full timeStatement of Duties The Service Operations Manager oversees how constituent requests received through 311 are reviewed, converted to work orders, resolved, and communicated across the City. The role ensures that both 311 and City staff can effectively support public-facing programs in accordance with City standards and requirements. Working with more than...
-
Service Operations Manager
1 week ago
Somerville, MA, United States City of Somerville Full timeStatement of Duties The Service Operations Manager oversees how constituent requests received through 311 are reviewed, converted to work orders, resolved, and communicated across the City. The role ensures that both 311 and City staff can effectively support public-facing programs in accordance with City standards and requirements. Working with more than...
-
Service Operations Manager
3 days ago
Somerville, MA, United States City of Somerville Full timeStatement of Duties The Service Operations Manager oversees how constituent requests received through 311 are reviewed, converted to work orders, resolved, and communicated across the City. The role ensures that both 311 and City staff can effectively support public-facing programs in accordance with City standards and requirements. Working with more than...
-
Manager Trainee
6 days ago
Somerville, MA, United States Hertz Full timeJob Description The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence. Wage:...
-
Manager Trainee
4 days ago
Somerville, MA, United States Hertz Full timeJob Description The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence. Wage:...
-
Manager Trainee
4 days ago
Somerville, MA, United States Hertz Full timeJob Description The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in as little as 12-18 months. This role supports the achievement of location sales goals and customer service excellence. Wage:...
-
Security Operations Center
2 weeks ago
Somerville, MA, United States Securitas Security Services USA, Inc. Full timeSecuritas Security Services USA Inc. JOB SPECS: Job Title: Security Operations Center Wage: $21/hr Location: Cambridge, MA OVERVIEW: Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to...
-
Supervisor, Gas Field Operations
1 week ago
Somerville, MA, United States Eversource Energy Full timeEversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship-either now or in the future-should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company...
-
Special Heavy Motor Equipment Operator
1 week ago
Somerville, MA, United States City of Somerville Full timeThe Special Heavy Motor Equipment Operator (SHMEO)/Sewer works in the construction, maintenance, and operation of the sewer system including but not limited to sewer mains, drains, connections, and catch basins. The individual shall have a thorough knowledge of the principles and practices of maintaining sewer systems. Performs all other related duties that...
