Water Client Service Leader

Join to apply for the Water Client Service Leader - Senior Project Manager role at Jacobs.

This range is provided by Jacobs. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$145,500.00/yr - $254,700.00/yr

At Jacobs, were challenging today to reinvent tomorrow by solving the worlds most critical problems for thriving cities, resilient environments, mission?critical outcomes, operational advancement, scientific discovery and cutting?edge manufacturing, turning abstract ideas into realities that transform the world for good.

We believe in challenging what is currently accepted so we can shape innovative and lasting solutions for tomorrow. Jacobs is ENR?ranked #1 globally in water/wastewater treatment and conveyance engineering design for decades, #1 out of the Top 500 Design Firms and #1 in program management for three consecutive years. We have led the digital water transformation sector for over 10 years and pioneered the first digital twin of an entire wastewater treatment plant. We excel in Artificial Intelligence and Big Data, partnering with Palantir to reduce O&M costs at treatment plants. Our infrastructure for design and deep technical resources support the success of our projects, and we foster an inclusive, family?oriented culture with the resources and financial strength of a large global company.

Your impact as a Senior Project Manager: youll be a key member of our New England Water team, working on challenging water/wastewater treatment and conveyance projectsfrom concept through detailed design, construction services and commissioning. You will lead multidisciplinary design teams to complete tasks within established schedules and budgets, support business development strategies, and guide clients through the life of a project from studies to start?up. Your technical expertise will lead design efforts and mentor early?career professionals.

Your primary focus will include

• Develop and execute high?impact client engagement strategies and comprehensive pursuit plans focused on securing new water and wastewater business across New England.
• Align local business development activities with Jacobs global strategies and technology initiatives to ensure a consistent, high?value proposition.
• Manage regional business development budgets and investment costs to maximize ROI and strategic market penetration.
• Serve as a highly visible executive advocate for Jacobs by participating in professional industry organizations (e.g., NEWEA, AWWA) and community forums.
• Lead and mentor multi?disciplinary project teamsfrom technical staff to subconsultantsto deliver superior solutions and meet client and contractual requirements.
• Drive and manage all phases of complex proposal efforts, including developing winning technical approaches and leading high?stakes client presentations.
• Be accountable for the overall financial performance and profitability of projects within your assigned client portfolio.
• Use Jacobs enterprise?wide sales and delivery tools to ensure repeatable, best?in?class project execution and client experience.
• Negotiate and resolve critical commercial and technical issues with clients, teaming partners, and external stakeholders to de?risk projects and secure successful outcomes.
• Contribute technical expertise and strategic insight to individual projects, meeting agreed?upon billable utilization targets to maintain technical currency.
• Foster routine coordination and knowledge sharing with other regional Client Relationship Leaders and internal business units to facilitate resource sharing and meet broader business objectives.
  

This is a highly visible and critical leadership position within Jacobs. Your focus will be to drive growth around specific opportunities within the Water Market for clients including but not limited to MWRA, Boston Water & Sewer Commission, and other municipal authorities. Youll lead capture teams, influence the sales process, and develop and deliver winning strategies, proposals, interviews, and presentations.

Heres what youll need
Qualifications

• Bachelors Degree in Civil or Environmental Engineering.
• Professional Engineer (P.E.) License (ME, NH, CT, RI, MA preferred).
• 15+ years of progressive, related experience within the water/wastewater sector.
• Extensive experience developing strong client relationships to market and deliver engineering design solutions that meet New England municipal water/wastewater client needs.
• Senior?level project management expertise on the design of complex water/wastewater treatment and/or conveyance projects for municipalities in New England.
• Strong technical background, including extensive knowledge of all project phases (conceptual design, pre?design, detailed design, and construction administration).
• Strong understanding of current federal, state, and local water and wastewater regulations, design guidelines, and permit requirements to support project success.
• Demonstrated experience in leading and managing successful project teams and complex client relationships.
• Flexibility and willingness for domestic travel, the frequency of which will align with client needs and business development requirements.
  

Highly Desired Attributes

• Client?facing working relationship with MWRA and BWSC.
• 15+ years of experience winning and managing municipal water/wastewater projects in the New England market.
• Advanced degree (M.S.) in Engineering.
• Exceptional interpersonal and business acumen, negotiation skills, and strategic listening abilities necessary to build trust and solve complex client issues.
  

Our health and welfare benefits are designed to invest in you and in the things you care about. Your health, well?being, security, and future are supported with medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs offers an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full?time salaried/exempt employees, seven paid holidays, one floating holiday, and caregiver leave. Certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonuses, and stock.

The base salary range for this position is $145,500.00 to $254,700.00. Within the range, individual pay is determined by work location and additional factors, including job?related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job posted on November?03,?2025. This position will be open for at least 3 days.

We value collaboration and believe that in?person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations to deliver their best work.

Your application experience is important to us, and were keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.

Seniority level

Not Applicable

Employment type

Full?time

Job function

Other

Industries

Civil Engineering, Design Services, and IT Services and IT Consulting

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