Front Desk Coordinator

4 days ago

Anaheim, CA, United States West Dermatology Full time

Platinum Dermatology Partners is a network of high-quality dermatology clinics focused on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetic, medical, plastic surgery, and cancer screening treatments across Texas, Arizona, California, Nevada, and Florida. Our core values include collaboration, ownership, respect, excellence, authenticity, and integrity.

Front Desk Coordinator
General Duties & Responsibilities:
  • Accurately and professionally handle front desk operations including answering phones, greeting patients, scheduling all appointments, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel.
  • Prepare necessary patient paperwork before the patient's appointment.
  • Review EMA for information that needs to be updated.
  • Update patients' information and accurately enter it in EMA.
  • Identify payer sources, verify insurance eligibility, and verify prior authorization.
  • Record and collect patient copays and/or balances at check?in/checkout.
  • Perform other duties as assigned.
Qualifications:
  • High School Diploma or GED equivalent.
  • Minimum 12 years experience in a medical office/clinic.
  • Prior dermatology or cosmetic experience is preferred.
  • Knowledgeable of medical dermatology terms, CPT, and ICD-10.
  • Quality written and verbal communication skills.
  • Basic mathematics skills.
  • Professional appearance and mannerisms.
  • Ability to work efficiently in a fast?paced environment.
  • Compassion and caring when dealing with patients and co?workers.
  • Ability to prioritize tasks, understand providers instructions, and know when to seek information or advice.
  • Experience using EMR systems is a plus.
Benefits:
  • Medical, Dental, and Vision insurance
  • Short?term/Long?term disability
  • Life and other voluntary plans
  • 401(k) plan
  • Employee Referral Program
  • Paid Time?Off
  • Company?Paid Holidays

Equipment Operated:

Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Physical Requirements:

Must possess manual dexterity to operate office machines, stoop and bend to handle files and supplies, and have mobility to complete errands or deliveries. Includes handling of sharps and chemicals.

Equal Employment Opportunity

Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title?VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.

Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.

Please note that any offer of employment is contingent on the successful completion of pre?employment background checks.

No phone calls or agencies, please.

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