Representative Customer Service
2 weeks ago
Customer Service Representative
Responsibilities include but arent limited to:
- Presenting all promotional materials to customers
- Explaining services and pricing in order to achieve high customer satisfaction, which can lead to increased revenues
- Maintaining marketing programs, including reminder cards and notices, as directed by the Shop Manager
- Gathering technical information from the Shop Manager or Service Technicians in response to customer questions
Requirements:
- Clear and effective telephone skills
- Commitment to excellence at all levels of service
- Enthusiastic attitude and strong work ethic
- Cheerful and friendly communication skills
- Basic computer and office management skills
- Clean and neat appearance
- Automotive and retail experience helpful
- Valid state drivers license (preferred)
The Customer Service Representative is responsible for establishing and maintaining good customer relations and accurately completing service paperwork.
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