Customer Service Representative
2 days ago
Join Our Team as a Customer Service Representative Teller in Los Angeles - Urgently hiring
Job Title: Customer Service Representative
Pay: $19.00 - $20.00 per hour
Hours: Full-time, Monday - Friday with a half-day on Saturday
Start Date: ASAP
Looking for an exciting opportunity with a supportive team culture? Join a dynamic banking institution as a Customer Service Representative Teller in Los Angeles and make a difference in our customers' lives every day. As a Customer Service Representative, you'll play a crucial role in ensuring a seamless banking experience for our valued clients. You'll work closely with the branch team to deliver exceptional services that build customer trust and satisfaction.
What You'll Do:
As a Customer Service Representative Teller, you will be responsible for:
- Delivering outstanding customer service by processing deposits, withdrawals, cash advances, stop payments, wire transfers, and other financial transactions.
- Recommending and cross-selling bank services to enhance the customer experience.
- Answering customer inquiries over the phone and performing thorough account research.
- Ordering, receiving, verifying, and distributing cash while adhering to strict protocols.
- Conducting due diligence and compliance as outlined in the Bank's Customer Identification Policy (CIP) when opening new accounts.
- Filing Suspicious Activity Reports (SARS) and Currency Transaction Reports (CTRs) as required by regulation.
The ideal candidate for this role will have:
- A High School Diploma or equivalent; or one to two years of relevant experience and/or training in a banking or high-volume cash handling environment.
- Strong customer service skills and a friendly demeanor to engage effectively with clients.
- The ability to work efficiently in a fast-paced environment, maintaining attention to detail.
- Flexibility to work 40 hours per week, including half-days on Saturdays.
- Flexible hours that promote work-life balance.
- Career growth opportunities within a reputable banking institution.
- Competitive pay and comprehensive benefits package upon permanent employment.
- Enjoy affordable health and prescription coverage with no waiting period.
- Retirement plan: 401k/Pension available to all eligible employees.
This position is on-site in Los Angeles, CA, and offers a structured full-time schedule.
Ready to Take the Next Step?
If you're ready to start a fulfilling career as a Customer Service Representative Teller in Los Angeles, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now
Let our local Helpmates recruiters help you reach your career goals.
At Helpmates, we do the hard work and don't stop until you're hired We specialize in connecting job seekers with opportunities that fit their skills and career goals. Whether you're looking to grow in your current field or explore a new path, we're here to help you every step of the way.
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- Job opportunities in your area
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Protect Yourself from Job Scams
We've seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information-such as your Social Security number or banking details-outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.
All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don't engage. Learn how to spot job scams and protect yourself here.
Equal Opportunity Employer:
Helpmates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Helpmates will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.
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