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Contact Center Agent II

2 weeks ago

South Windsor, CT, United States TicketNetwork Full time

Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, TicketNetwork has been providing top-tier, customizable solutions to provide great service to consumers and clients alike. We’re excited to announce an opportunity to advance your career as a Contact Center Agent II – BOH This role is a key position within our operations, serving as the critical link between customers and sellers. You’ll handle support inquiries across multiple channels, via phone, chat, and email, while ensuring that all order, event, and delivery details are communicated accurately and efficiently to all appropriate parties. This position offers the chance to deepen your expertise, contribute to seamless customer experiences, and play an integral role in driving operational excellence.aa415a4b-8b21-40fc-a65c-70d2b25ca29a