FULL-TIME WHEELCHAIR AGENT

7 days ago

Windsor Locks, CT, United States Huntleigh USA Full time
NOW HIRING - Wheelchair Agent (Full-Time)

Location: Windsor Locks Airport (BDL) - Windsor Locks, CT
Pay Rate: $16.94 per hour
Schedule: Full-Time 4:00 PM - Midnight or until last flight arrival
Position Objective:

To fulfill the passenger service needs of airline passengers who require wheelchair assistance-either by necessity or for comfort.
Primary Duties and Responsibilities:
  • Transport passengers safely to and from required locations while remaining alert to potential hazards.
  • Provide special assistance, general information, and directions to passengers to ensure a positive experience.
  • Project a professional and friendly image when interacting with passengers, airline staff, and the public.
  • Coordinate with dispatchers and gate agents to ensure timely wheelchair service.
  • Comply with all TSA checkpoint screening protocols and airport safety procedures.
  • Complete incident reports for accidents or unusual events occurring during transport.
  • Maintain accurate logs documenting completed wheelchair assists ("pushes").
  • Perform other related duties as assigned.
Physical Requirements:
  • Must be able to lift, squat, stoop, push, stand, and bend throughout the duration of the shift.
  • Must be able to lift, carry, and/or support 75 pounds or more.
Knowledge, Skills, and Abilities:
  • High School Diploma or GED may be required if over 18 (depending on location).
  • Must have reliable transportation and a consistent phone number for contact.
  • Ability to read, write, speak, and follow instructions in English.
  • Must pass pre-employment and random drug and alcohol testing (DOT or Non-DOT, as required).
Required Training:
  • Completion of all Huntleigh and airline-specific training requirements.
Appearance Standards:
  • Maintain a neat, professional, and well-groomed appearance at all times.
  • Must meet uniform requirements.
  • No facial piercings.
  • No visible tattoos above the neck or below the wrists.

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