Account Executive

Job Type

Full-time

Description

Position Title: Account Executive

Department: Business Development

Classification: Full-time, Exempt

Position Reports to: Director of Business Development

Location: Remote

Salary Range: $70,000 to $76,500; also eligible for a commission program

Individual compensation will be commensurate with the candidate's experience.

Please submit a cover letter and a resume. Both items will need to be submitted as one document.

POSITION DESCRIPTION

This position plays a pivotal role in providing year-round services to NAMM's membership. The Account Executive serves as a consultant to help members improve their business through increasing their participation in and use of NAMM programs, resources, and products that align with their goals. This collaborative role works closely within a team environment based on product communities to better serve our members and the industry, where the ideal candidate strives to become an industry content expert in the product communities your team serves. The account executive must be flexible in their skill set to meet the needs of members.

Requirements

KEY DUTIES

• Grow and increase revenue of NAMM global events, products and services through expanding current market categories, targeting new business opportunities/sponsorships and bringing new communities to NAMM.
• Provide account management and excellent customer service to NAMM members, sponsors, customers and exhibitors, delivering value to our members and to be goal oriented, member centric, and profit minded.
• Meet individual sales and participation goals for NAMM products, services and events.
• Build strong relationships with NAMM members and internal NAMM team.
• Executes high volume of outbound service/sales efforts. Devote a significant portion of time to prospecting through outbound calls, developing leads, finding new business, and identifying new potential communities and customers.
• Maintains established member account details and documents communications in CRM.
• Oversee the sales process of assigned accounts and prospects from initial contact through order entry, payment, order fulfillment and renewal, while exercising discretion and independent judgment.
• Take ownership of account base, acting as the forward-facing, dedicated contact and resource for all NAMM related matters for our members.
• Attend both in-person and digital industry events, conferences and trade shows to prospect for new business and sales opportunities. Develop tools to track travel results and the value of attending events.
• Introduce new opportunities to their accounts that NAMM has to offer. Including, but not limited to exhibits, sponsorships, conference participation, data reports, digital products, as well as new products, platforms and opportunities that NAMM brings to market.
• Act as liaison for the successful launch of specialty areas and showcases that are product community focused. Manage the companies, area and relationship with leaders in these groups from initial contact through successful completion of specialty area and event.
• Support NAMM Objectives and Key Results (OKRs):
• Grow and add value to The NAMM Show and NAMM NeXT
• Increase membership
• Increase member service engagement
• Increase visibility of the NAMM Foundation
• Increase donations to the NAMM Foundation

KEY REQUIREMENTS

• Strong customer relations experience by video conference, phone, email, and in-person
• Self-motivated with ability to solve problems and make decisions under pressure
• Organizes and prioritizes projects to efficiently meet goals with minimal supervision
• Professional and personal integrity
• Creative, forward thinking, and solution-oriented mindset
• Minimum 2 years account management/sales experience
• Ability to travel

Prefered SKills

• B.A./B.S. degree
• Trade show, conference or event experience & sales
• Music, Event Technology, and Sound industry knowledge
• CRM, Video Conferencing, and Event Mapping Software experience

NAMM Values commitment
At NAMM we strive to do the right thing with respect, passion, humor, teamwork and accountability.

Do the right thing - This requires courage, discipline, and dedication but not permission. So, just do it.

• Do it with respect - Respect builds trust and energizes people to live responsibly and ethically at work, in our community, and in our world.
• Do it with passion - Passion drives creativity, innovation, commitment, and loyalty.
• Do it with humor - Humor lightens the load and makes the journey more enjoyable.
• Do it with teamwork - Teamwork unites us in our shared Mission and fosters an open expression of ideas.
• Do it with accountability - Accountability raises the bar, rewards achievement, and invites us to grow.

Diversity Commitment

NAMM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Physical Activities and Requirements of position

The physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, and ability to adjust focus. The noise level in the work environment is usually low to moderate. However, at the Trade Shows, the noise level is usually high. Hearing protection is provided.

In accordance with the Americans with Disabilities Act, it is possible that conditions and requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

About NAMM
The National Association of Music Merchants ( NAMM ) is the not-for-profit association with a mission to strengthen the $19.5 billion music products industry and promote the pleasures and benefits of making music. NAMM is comprised of over 10,000 global member companies and individual professionals representing a global workforce of over 475,000 employees. In addition to?The NAMM Show and NAMM's member services,?The NAMM Foundation advances active participation in music-making across the lifespan of learning. For more information about NAMM, please visit www.namm.org .

Salary Description

$70,000 to $76,500

---