Patient Relations Rep II
6 days ago
Will conduct his/her daily interactions in a way that demonstrates a positive organizational attitude and effectiveness and models the organization's Mission, Vision, and Values. Behaviors and attitude support achievement of the system's goals in Service, People, Finance, Quality and Growth. Responsible for patient related activities, which include patient scheduling, patient check-in, checkout, and follow up activities. Acts as a liaison between physician, patient, facility and insurance company. Handles collections of monies from patient at time of checkout. Meets all compliance standards. Observes strict confidentiality in dealing with patients and patient information.
*This position is located in Saraosta, FL in the FPG OB/Gyn office located at Waldemere Medical Plaza on the Sarasota Memorial Hospital campus.
Required Qualifications
- Require computer, keyboard and data input skills.
- Require pleasant and professional demeanor.
- Require skill in establishing and maintaining effective working relationships.
- Require demonstrated initiative and self-direction.
- Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
- Require dependability/reliability.
Preferred Qualifications
- Prefer some college or vocational training.
- Prefer a minimum of one (1) year of experience in a physician office.
- Prefer knowledge of EHR/EMR.
- Prefer knowledge of medical terminology.
- Prefer skills in all Microsoft office software programs (Word, Excel, Outlook, Power Point, and Access).
- Prefer a professional, neat appearance with strong oral and written communication skills.
- Prefer basic knowledge of third party payers.
Mandatory Education
HS EQ: High School Diploma, GED or Certificate
Work Days/Shift/Start Time
Office hours:
Monday-Thursday, 8:15 AM - 4:45 PM
Friday, 8:15 AM - 4:00 PM
*No weekends of holidays (office is closed).
Employment Screening Requirements
As part of Sarasota Memorial Health Care System's commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/
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