Radiation Oncology Patient Rep

2 days ago

Sarasota, FL, United States Sarasota Memorial Hospital Full time
Department

Radiation Oncology_UPA
Job Summary

The Radiation Oncology Patient Representative is responsible for providing exceptional patient services support to ensure quality patient experience throughout the scheduling process for Radiation Oncology Consultation and/or HDR/ Brachytherapy scheduling. In this role, the incumbent collaboratively with all stakeholders to promote efficiency and effectiveness in the services being provided, as well as serves as a liaison between physician, patient, facility staff to manage the eligibility for services process.

*Primary duties will be scheduling and chart prep for patient apopintments.

Position is located at:

Radiation Oncology Center located at 5370 University Pkwy, Sarasota 34243.

Required Qualifications

- Require a minimum of five (5) years of healthcare or customer service industry experience.

- Require Certified Healthcare Access Associate (CHAA), or become certified within one (1) year of employment.

Preferred Qualifications

- Prefer previous outpatient clinic or physician office experience.
- Prefer demonstrated ability to multi-task, work in a fast paced, changing environment and maintain a commitment to accuracy and timeliness.
- Prefer demonstrated ability to follow both, written and verbal instructions, as well as policies and procedures.
- Prefer demonstrated ability to establish and maintain professional relationships and collaborative teamwork approach to providing the highest possible level of service.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

Preferred Education

AD: Associate's Degree

*Mon-Fri, 8am-4:30pm shift.

*No weekends or holiday.

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