Office Assistant, Upward Bound

1 week ago

Cleveland, OH, United States Tri C Company Inc Full time
Office Assistant, Upward Bound

Department: Upward Bound (Trio)

Location: Metropolitan Campus

Reports To: Program Manager, Upward Bound (Trio)

Recruitment Type: External/Internal

Requisition ID: req6595

Employment Type: Full-Time Support Staff

Union Position: Non-Union

Work Schedule: M-F 8:30am-5:00pm

Number of Openings: 1

Job Description:

SUMMARY

Providesa full range of secretarial and scheduling support to both the supervisor anddepartment.

ESSENTIALFUNCTIONS

  • Provides a full range of secretarial and scheduling support
  • Establishes and maintains computerized records and student folders of all participants served by the Program
  • Maintains accurate and up-to-date records of program participants, academic progress, and related APR data
  • Assists in procuring office and program supplies and equipment
  • Assists in monitoring expenditures and compiling information for budget preparation
  • Prepares all program correspondence, handles details, and makes arrangements for all program activities
  • Monitors student attendance and tracks student participation in preparation for stipend distribution
  • Maintains federal-mandated paperwork for the department, as well as required college documents
  • Answers phones and screens incoming calls and mail; responds independently to inquiries, drafts responses for leadership review, or refers as appropriate
  • Coordinates and arranges scheduled meetings, makes appointments, prepares agendas, reserves, and prepares facilities
  • May manage supervisor's calendar and schedule his/her appointments
  • Arranges programs, events, or conferences at other venues by arranging for facilities and caterer, issuing information or invitations, coordinating speakers, and controlling event budgets
  • Composes and prepares both routine and confidential correspondence, letters, memos, forms, reports, and other documents
  • May prepare records, agendas, notices, and minutes
  • Provides clerical support to the Upward Bound Math/Science staff
  • Attends meetings, conferences, and school events, as needed
  • Arranges travel plans and itineraries and compile documents for travel-related activities
  • May provide functional supervision to work-study students, and student assistants as needed
  • Performs other duties as assigned
REQUIRED QUALIFICATIONS

EDUCATIONAND EXPERIENCE/TRAINING
  • Associate's Degree and/or a minimum of two years of experience in an administrative role with scheduling responsibilities in a fast-paced, multi-client environment
  • Demonstrated experience making sound decisions that affect a work unit or team
  • Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations
KNOWLEDGE,SKILLS and ABILITIES
  • Possesses strong organizational and time-management skills
  • Possesses excellent written, verbal, and interpersonal communication skills
  • Ability to foster a team environment and work collaboratively
  • Ability to research effectively
  • Works accurately with great attention to detail
  • Excellent customer service skills and proven ability to develop and sustain productive customer relationships
  • Ability to effectively accept direction from multiple levels of the College in various departments
  • Possesses working knowledge of administrative and scheduling concepts, practices, and procedures with the ability to apply them to varied situations
  • Demonstrated proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
  • Demonstrated basic proficiency in Banner, Blumen, or equivalent programs
  • Demonstrated basic proficiency with virtual platforms (Zoom, Webex, Teams, etc.)
  • Demonstrated basic proficiency using various virtual platforms (Canva, BOT forms, etc.)
  • Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
  • Ability to collaborate on significant projects
  • Sensitivity to appropriately respond to the needs of students and the community
COMPETENCIES

CRITICALCOMPETENCIES
  • Customer Service
  • Communication
  • Quality of Work
VERYIMPORTANT COMPETENCIES
  • Collaboration / Inclusion
  • Flexibility / Adaptability
  • Time Utilization / Organization
IMPORTANT COMPETENCIES
  • Servant Leadership
  • Results Focus
  • Continuous Improvement / Innovation
PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative ofthose that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.)
  • The work is performed in a normal, professional office environment;
  • The work area is adequately lighted, heated, and ventilated;
  • Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with
  • hands/fingers using a computer mouse and keyboard to type. However, there may be some walking, standing, bending, carrying of light items such as papers, files, pamphlets, books, etc.;
  • Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite


Special Note: Non-BargainingFull-time Position:

Target Starting Salary Range: $34,000 to $39,000

The final offer for the successful candidateis targeted to fall within this range but will be based upon an assessment ofinternal equity, the unit's available budget, and the candidate'squalifications in relation to the minimum and/or preferred jobrequirement(s).

If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

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