Enrollment Receptionist and Administrative Assistant

2 weeks ago

Fayetteville, NC, United States Methodist University Full time
Job Details

Job Location
Methodist University Location - Fayetteville, NC

Position Type
Full Time Staff

Description

Job Summary:

To perform a variety of complex and responsible clerical duties for assigned areas of responsibilities; to provide a variety of detailed information to students, parents, faculty and staff; to maintain complex and detailed records and files related to assigned areas of responsibility; and assist with special projects. This position reports to the Director of Global Education and Enrollment Operations

Job Duties:

Duties as assigned may include, but are not limited to the following:
  • Answer enrollment related calls and transfer to other University departments as needed.
  • Provide information and assistance to callers
  • Greet current and prospective students and their families as they arrive in Stout Hall, directing them to the appropriate office or Enrollment personnel
  • Sort and distribute mail to appropriate offices in Stout Hall
  • Verify and input a variety of information into the student information system, including inputting inquiries and providing support for application processing
  • Perform assigned daily procedures communications to prospective students utilizing the student information system
  • Perform general clerical work including filing, scheduling appointments, duplication, and processing of information
  • Research problems and discrepancies in student records, applications, transcripts and standardized test scores
  • Interpret University policies, procedures, rules and regulations in response to inquires and concerns; refer inquires and concerns to appropriate personnel
  • Help to organize and maintain record and application filing systems
  • Be available for weekend duty hours as needed
  • Perform related duties as assigned
Qualifications

Education & Experience:
  • High school diploma or equivalent. Associate's degree preferred.
  • 1-3 years of recent administrative experience, preferably in a University setting.
Knowledge of:
  • Office procedures, methods and word processing equipment.
  • Methodist and procedure for operating computers and related equipment, including specific operating systems, and appropriate commands.
  • Business letter writing and basic report preparation.
  • Principles and procedures of basic recordkeeping.
  • Laws, rules and regulations pertaining to assigned area of responsibility including releasing confidential student information and processing mail.
Ability to:
  • Explain and apply University policies, procedures, rules and regulations.
  • Type at a speed necessary for successful job performance.
  • Communicate clearly and concisely, both orally and in writing.
  • Type at a speed necessary for successful job performance.
  • Maintain detailed records and files.
  • Work independently in the absence of supervision.
  • Establish and maintain effective working relationships.

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