Administrative Assistant

We're not just behavioral health peoplewe're crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery. Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth. We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

What You'll Do:

The Administrative Assistant provides comprehensive administrative and clerical support to management and clinical staff within the facility. This role involves managing office and medical supplies, processing invoices, coordinating meetings and events, and assisting with essential reporting requirements. The Administrative Assistant plays a critical role in ensuring smooth day-to-day operations across departments.

• Administrative Support: Provide clerical and administrative support to clinical and management staff, including scheduling meetings, taking minutes, and assisting with daily office tasks.
• Meeting Coordination: Schedule and coordinate conference room and training room reservations. Take detailed meeting minutes for various internal meetings.
• New Employee Orientation (NEO): Assist management staff and HR in organizing and executing New Employee Orientation programs as needed.
• Information Distribution: Ensure that brochure display boards throughout the facility are properly stocked and updated with current information.
• Reporting Support: Assist with county and state reporting requirements, including but not limited to seclusion and restraint documentation, MCO reporting, and Key Performance Indicator (KPI) reporting.
• Event Coordination: Help plan and organize annual staff events such as the skills fair, including scheduling, logistics, and communication with staff.
• Financial Administrative Tasks: Manage and process billing documents and invoices. Ensure that financial and office-related functions are completed accurately and in a timely manner.
• Supply Management: Order office, clinical, and other necessary supplies, and maintain inventory for each unit to ensure supplies are consistently stocked.
• Other Duties: Perform additional duties and special projects as assigned by management, supporting the overall function of the facility.

What You'll Bring:

• High School Diploma or equivalent
• 3 years of administrative assistant or relevant work experience
• Proficiency in Microsoft Suite and excellent computer skills
• Critical thinking skills and the ability to problem solve daily
• Exceptional customer service skills and interpersonal skills with a collaborative style
• The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment
• State of Virginia Fingerprint Clearance
• Must be able to pass Virginia Department of Behavioral Health & Developmental Services (VA DBHDS) background check
• Must be able to pass Virginia Department of Social Services (VA DSS) Office of Background Investigations - Central Registry Search

It would be great if you had:

• Associate's degree
• Experience in a healthcare setting

What We Offer:

Full-time only:

• Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
• CHS pays for Basic Life, AD&D, Short and Long-Term Disability
• Voluntary Life insurance option for employees and their families
• Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
• Flexible Spending Accounts (health care and dependent care)
• 401k company match after 6 months (50% of deferrals up to 6% of compensation)
• Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

All employees (Pool, Part-time and Full-time):

• Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
• After 90 days, you are auto enrolled in the 401k Plan

Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.